Neil Ramsden Email & Phone Number

Keighley, West Yorkshire, U.K.

Key Roles● Sales & Marketing- Unit rentals, Secretarial Services, facilities hire, ebay, customer enquiries & site visits.● Fire & Security- Alarm tests, CCTV monitoring & electronic entry card system.● Legal & Financial- Preparation of Leases and Standing Orders. Invoicing, payments, arrears & cash accounts.● Customer Service- Reception, internal logistics & Tenant support.● Purchasing- Equipment & business energy contracts.● Administration- Microsoft Excel, Outlook & Word. Tenant entry/exit procedures, electronic/paper correspondence, Health & Safety, maintenance of buildings/equipment, refuse/recycling collections & regulatory implementation.● P.A. to Director- Wide range of support tasks as required.

Further development of my IT skills.Creation of an online Retail business.Looking for a new career challenge.

Keighley, West Yorkshire, U.K.

Key Roles● Administration- Microsoft Excel, Outlook & Word. Invoicing, Banking,Margins/Pricing, Payments, Data Input & Stock Control.● Internal Sales- UK/Export B2B & B2C. Face to face, Shop Floor, Telephone, Onlineand Email. KPI’s speaking to a solutions driven approach.● Customer Service- Face to face, Shop Floor, Telephone, Email, Aftersales &Personal Consultation by Appointment.● Marketing- Digital, Print, Media, Events, Presentations, Endorsements &Show/Window Displays.● WordPress Web Site- Content, Edit, Analytics, Domains, Host Management, SEO& Regulatory Compliance.● Purchasing- Stock in trade.● Deliveries- Processing incoming and outgoing stock.● Packing- Creating parcels suitable for safe transportation of high added valuegoods.

West Yorkshire, U.K.

● Processed PAYE payments.● Undertook calculations of Advanced Corporation Tax and detailed examination ofcomplex cases.● Process and management of Self Assessment Tax Returns.● Worked to a high degree of accuracy.● Applied relevant legislation to Tax Schemes.● Resolved queries presented by high profile customers such as City of Londonfinancial institutions.● Designed and implemented clear, concise forms to assist departmental functionality.● Data Protection & confidentiality.