Working closely with the Head of Distance Learning, the Deputy Head of Distance Learning, Faculty Taught Programme Directors, Programme Directors and Module Organisers to provide an effective administrative support service for students, staff and external stakeholders. regularly working with other departments at the School, and staff at the University of London International Programmes. Duties: Same as below

Working closely with the Head of Distance Learning, the Deputy Head of Distance Learning, Faculty Taught Programme Directors, Programme Directors and Module Organisers to provide an effective administrative support service for students, staff and external stakeholders. regularly working with other departments at the School, and staff at the University of London International Programmes. Specific duties I hold: - Acting as first point of contact for student queries ensuring timely responses back to the students. -- Answer administrative and pastoral queries, either via email or posting messages on the Moodle Virtual Learning Environment.- Collaborate with other DL Office staff, LSHTM staff and University of London International Programmes’ staff in the admin of exams, assignments and project reports. Admin of the electronic Assignment and Examinations Management Systems, monitoring and taking prompt action to maintain consistency and accuracy of the data.- Assisting in the compilation of marks/grades and papers, and their subsequent distribution to External Examiners and members of the Exam Board. - Assisting with the maintenance of highly accurate and up to date records of student registration details, assignment and exam grades, and student progression on student records systems.- Providing student data and information to the Programme Administration Manager/Director/Project Organisers as required.- Assist in the preparation of papers, attendance at and minuting of Programme Committee meetings, Exam Board meetings. Update the Student and Tutor database. Update of the programme and module Moodle sites including module conferences, online tutorial sessions, and website pages as required.

• Assisting the Senior Teaching and Learning Administrator to create and manage the departmental timetable for all designated taught courses, including the managing of room bookings and liaison with UCL staff in the implementation of the common college timetable.• Allocate students to courses/programmes/tutorials/projects/placements etc. in accordance with timetable structure and upload information on Portico. • Process and co-ordinate teaching materials, such as course outlines, study packs, assignments in paper and electronic format, necessitating liaison with teaching staff and students.• Update and brief academic/teaching staff on student application procedures and course/programme procedures and regulations.• Liaise with relevant offices elsewhere in UCL, particularly the UCL Graduate School, Admissions Office, International Office and Student Records Office.• Responsible for uploading and maintaining course/programme content on Moodle.• Work with the Senior Teaching and Learning Administrator to ensure that the entries in the UCL prospectus, advertising materials, programme handbook and web pages relating to designated course/programme matters are accurate and up to date.• Create and distribute registers/attendance lists to academic/teaching staff as appropriate.

• Solely responsible to Collate, Record and Process Associate Lecturer Invoices on a monthly basis for 8 Schools• Work closely with the Internal Accountants to ensure a smooth process of payments are made and that all discrepancies are dealt with in a timely manner to avoid any delays in payments• Full responsibility in organising Inductions• Designing and creating Timetables for PG Programmes• Working closely with HR regarding new Academic Contracts and monitoring rates of pay according to level of work required.

• First point of contact for telephone queries, visitors and graduates • Maintain a timetable of projects• Managed all Postgraduate projects• Updating applicant details on the database• Creating new Graduate record cards• Updating and maintaining current applications of admission• Typing correspondence letters• Dealing with email correspondence• Systematic and timely filing of all correspondence• Review of processes and procedures and making recommendations