Neil Bates Email & Phone Number

London Area, United Kingdom

Line manager for a team of project managers responsible for the Sportsbook upgrade programme and BAU maintenance for all Product customersModelling of resource requirements for the yearly budget cycles to ensure the necessary resources are available to deliver the programmeCross-functional projects liaising with internal Product, Engineering, TechOps and Support organisationsMaintaining appropriate visibility of project status up to senior leadership team

Chiswick, England, United Kingdom

Owning end to end project execution from inception to launch for new customer integrations of SGDigital products; Sportsbook, PAM and CasinoWorking with key US customers to rollout the platforms to several new US statesData Migration project to move player accounts from their incumbent supplierCollaborating with third parties to integrate services such as Payment Providers, Push Messaging, Reporting and CRM toolsEnsuring regulatory compliance and necessary certifications are in placeRobust cutover runbooks to minimise downtime and ensure seamless operations

Chiswick, England, United Kingdom

Project Manager with the product organisation delivering reusable components and new customer integrations.Took part in roll out of SAFe framework across the division and coaching of team members during PI planning and Inspect & Adapt eventsScrum Master for 3 teams, coaching team to ensure theories and practices are understood. Responsible for delivery.Acting as the product organisation interface to a major new customer roll out team.Managed BAU team which uses Kanban agile methodology.Reporting of progress and status to senior management using key agile metrics.

London, United Kingdom

Project management in a customer facing role acting as the interface to some of Omnifone's main partners Sirius XM, Samsung, Line, AWA. The projects utilise the Omnifone MusicStation platform to tailor solutions for specific customer needs. Short time-scale, high intensity software development projects adopting both agile and waterfall methodologies. Tasks tracked with internal departments to ensure that contract commitments are fulfilled on time and to the desired quality; reporting to senior management on partner status and project progress.Working closely with the Operations team to ensure that the correct level of service is provided to the customer and operational issues are dealt with.Assessing new business proposals and preparing business development materials.

London, United Kingdom

Understanding the requirements of music digital service providers and the nuances of music industry metadata in order to enhance the MusicStation API platform features.Grooming of the product roadmap using Agile Product Development methodologies and feeding tasks into development teams via JIRA.Definition of product requirements using Jama and Confluence for both back-end features and User Interfaces for mobile and web applications.The MusicStation platform allows Omnifone's partners to build any type of music service. Whether that is an application like Spotify, iTunes, Pandora or even Shazam.

Chelmsford, United Kingdom

Product development team leader overseeing a team consisting of Systems, Software, Electronics, Mechanical, QA, Software Validation team members.Successfully led the team during the redesign of a multi-function display module to adapt it for the new Range Rover Evoque centre console. The redesign included an upgrade to a new electronic hardware platform which also required a software re-write.

Coventry, United Kingdom

Resident/Applications Engineer at Jaguar Land Rover for Visteon working on the Land Rover Discovery Infotainment System covering both audio head unit (AHU) and multi-function display (MFD) modules.

Essex

Analysis of complex customer expectation documents to determine product requirements for vehicle Instrument Clusters and Audio Head Units. This involved working closely with and visiting major automotive OEMs such as BMW, VW, Jaguar Land Rover and Ford. Worked on vehicles such as BMW 1 Series, VW Passat, Jaguar X-Type, Ford Fiesta.Writing of technical software and hardware requirement documents to facilitate the development of the product using requirements management tools such as DOORS and TcSE.Working closely with the Manufacturing teams in Eastern Europe and China to enable testing and calibration of modules at End-Of-Line.Experienced user of automotive diagnostics tools and requirements for ISO14229-1.1 Vehicle Diagnostics.

Essex

Visteon manufactures automotive electronics modules industry and is a spin off from Ford Motor CompanyPlanning of timing and resources for multiple Software Validation projects with sub-contract management of external test houses in India and the Netherlands.Responsible for setting up new validation activity for testing of "multimedia" products (E.g. Radios, Rear Seat Entertainment and Navigation Modules) in the UK development centre. This was achieved by visiting colleagues in the US and researching what was required.Designed test procedures for Instrument Cluster and Radios and wrote automated test scripts using CAPL (based upon C programming language) for vehicle network analysis (CAN, LIN, MOST).

Beng (Hons), Electronic And Electrical Engineering

Finalist – Schlumberger Award for best 2nd Year Project 1999

Btec National Certificate In Electrical And Electronic Engineering. Level 3

Achieved the Wigston College Paton Award for Engineering Excellence 1996