Neil Stein Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Collaborate with product managers and developers to author online help, tutorials, and release notes using Oxygen XML Author.- Updated internal process documentation and migrated content from Word to Confluence.- Contributed to migration of documentation from Word and HTML to DITA XML.

Omaha, Nebraska, United States (Remote)

- Collaborated with developers, product managers, and trainers to create online help topics and release notes for web and mobile apps.- Contributed expertise in MadCap Flare and CSS to ongoing transformation of documentation from PDFs to topic-based web help.- Trained and mentored new technical writer and intern.- Led implementation of new review processes and administered testing of new tools to improve the quality of peer and subject matter expert reviews.- Regularly contributed to the creation and refinement of style guidelines and templates.

Omaha, Nebraska, United States

- Collaborated with developers, UX designers, and product owners to create documentation for desktop, web, and mobile apps.- Led writing team's transition of help content authoring to MadCap Flare CMS from Word.- Designed and maintained standard style guides and work processes for writing team.- Instituted and maintained GitLab version control workflow for writers to collaborate and back up files.- Organized regular team and one-on-one meetings to review and prioritize work, and improve team standards and professional development.- Reviewed incoming requests for new help content, gather requirements, prioritize, and assign work for team.

Omaha, Nebraska, United States

- Led testing teams for projects by researching requirements and designs, and determining scope, risks, setup, and schedules. - Wrote plans and scripts for manual testing and automate test cases using Rational Functional Tester. - Wrote documentation for products, procedures, and tools while giving training to new testers.- Used SQL queries and Rational Quality Manager for data setup and results analysis. Generated test data using Visual Basic. Processed test files in VSAM and XML.

Lincoln, Nebraska, United States

Holland Computing Center- Debugged and performance-tested research program written in C to resolve run issues.- Updated program written in C++ and XML used to visualize supercomputer performance.- Created Google Analytics reports on online lesson usage to improve instructors' awareness of usage trends.- Collected and analyzed data using R to report on statistics of supercomputer usage by faculty.

Lincoln, Nebraska, United States

Department of Physics, Quantum Optics Group- Built computer simulation of laser delivery system to determine laser placement. Presented results in a poster at undergraduate research fair.- Designed and built experimental parts using machine shop equipment such as mills and lathes.- Operated and repaired lab equipment such as oscillators and power sources.

Bs, Physics

Minors: Mathematics, Philosophy

Graduate Certificate, Technical Communication