Neil Simons Email & Phone Number

San Francisco, California, United States

Providing insurance solutions for small businesses.

Developed new products and enhancements to current product line for physicians, groups and healthcare systems. Established company's first ever repository of competitor information. Led changes to customer experience. Active in change management, due diligence, strategic planning, project management, business process improvements, program management and regulatory filings.

Led re-writing of core policy product, including its approval in all 35+ states in which NORCAL wrote business. Positively impacted new business and retention efforts with new core product. Established company's first ever dedicated regulatory compliance department.

Led development of improved processes to Underwriting function resulting in higher hit ratios and increased profitability. Implemented changes to policyholder services function resulting in increased customer satisfaction and retention levels. Increased written premiums and reduced loss ratio.