Now retired but used to be...?High calibre Senior Programme Manager with proven strategic and operational track record. Uses programme and change management skills to develop multi-function operations in high profile environments.Experienced in the management of business change and transformation programmes where there is significant organisational change, usually with a high degree of ambiguity, often with a high level of IT spend and where a “hands on” approach is required.Always willing to discuss programme and project management issues so please get in touch if your programme or project just isn’t going right or maybe you just want to bounce some ideas off someone.Specialties: Industries - Professional Services; Financial Services; Life Insurance; Pensions; General Insurance; Telecommunications; IT; Local Government; Utilities Business Areas - programme manager; project director, change management; business transformation; Marketing / Sales Strategy; New product development; IT systems development and implementation; Anti Fraud Strategy; Business Process Outsourcing; Process Improvement and Reorganisation; CRM Strategy; Call centre development; E-commerce