Neil Berry

Neil Berry Email and Phone Number

Technical Director @ Lumon
Reading, Reading, United Kingdom
Neil Berry's Location
Greater Reading Area, United Kingdom
Neil Berry's Contact Details

Neil Berry personal email

n/a

Neil Berry phone numbers

About Neil Berry

Highly accomplished Senior IT Engineering Manager with over 8 years of experience leading cross-functional teams to design and support Platform Infrastructure. Proven track record in managing complex infrastructure projects, optimising system performance, and implementing scalable infrastructure in fast-paced, agile environments. Adept at building and mentoring high-performing engineering teams, driving process improvements, and aligning technology strategies with business objectives. Strong technical background in cloud computing, DevOps practices, and enterprise architecture, combined with exceptional leadership, communication, and problem-solving skills. Committed to fostering a culture of collaboration, continuous learning, and operational excellence to achieve organisational success. Strong understanding and practice of Governance, Controls and Audit of large platforms.

Neil Berry's Current Company Details
Lumon

Lumon

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Technical Director
Reading, Reading, United Kingdom
Website:
infinityinternational.co.uk
Employees:
258
Neil Berry Work Experience Details
  • Lumon
    Technical Director
    Lumon
    Reading, Reading, United Kingdom
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  • Sky
    Senior Site Reliability Engineering Manager - Gott Cloud Engineering
    Sky Aug 2021 - Present
    London
    View
  • Sky
    Site Reliability Engineering Manager - Gott Cloud Engineering
    Sky Oct 2018 - Aug 2021
    London, United Kingdom
    View
  • Adspruce
    Lead Devops Engineer
    Adspruce Oct 2015 - Sep 2018
    Swansea
    View
  • Sky
    Devops Lead Engineer
    Sky Jan 2015 - Sep 2015
    Brentford
    View
  • Sky
    Devops Engineer
    Sky Aug 2013 - Jan 2015
    Brentford
    View
  • Nuance Communications
    Noc Manager - Global Hosted Operations
    Nuance Communications Jan 2013 - Aug 2013
    Responsible for the management of the worldwide NOCs for Nuance Global Hosted Operations.Day to day management of three NOCs based in UK, USA and India. The teams were both in house and outsourced.With a total worldwide NOC team of over 50 engineers in three geographies providing 24/7 support for multiple Nuance platforms.Incident Management, Problem Management and RCA reporting to Directors and directly with global customers.
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  • Nuance Communications
    Noc Manager - Mobility Operations
    Nuance Communications Nov 2012 - Jan 2013
    United Kingdom
    Managing the 24/7 UK based NOC supporting global voice to text services.Accountable for all actions of the NOC, providing management and leadership of the team. Acting as an escalation point for all major incidents. Problem Management to ensure system issues are resolved through bug reporting and follow through to resolution.
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  • Nuance Communications
    Incident Manager
    Nuance Communications Jun 2010 - Dec 2012
    Responsible for the continued smooth operating of the Nuance production environment. The environment includes over 200 Linux servers and multiple databases contained within several data centres. Provide a second line escalation point for all problems that either have no approved first line fix, or where the first line fix did not resolve the problem. Manage all incidents and organise any staff from 3rd line or 4th line that are needed to bring incidents to a swift resolution.
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  • Nuance Communications
    Noc Engineer
    Nuance Communications Apr 2009 - Jun 2010
    As part of a 24/7 NOC team working a four days on four days off shift pattern. Supporting a Linux based Voice Conversion Messaging System. Working in a high pressure environment that requires a 100% up time to satisfy worldwide telecom carriers.Working with Linux, Informix, MySQL and browser based tools to resolve first line issues. Using the same applications to support third and fourth line engineers during major incidents.Working a ticketing system for second line administration of user accounts and resolving customer technical issues escalated from the service desk
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  • Savvis
    Service Analyst
    Savvis Aug 2008 - Feb 2009
    First line support for customers of a managed service. Creating tickets and escalating to engineering teams. 1st line troubleshooting of Hosted and Network client issues.
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  • Hp Cds
    First Line Support Engineer
    Hp Cds May 2008 - Aug 2008
    • As part of a team supporting 5,000 users, working within agreed SLAs, working towards first time fix on IT issues across two sites. This involved updating and resolving issues with Active Directory, Windows XP and Microsoft Outlook as well as the range of desktop applications. Using remote desktop applications to log on to users computers to install new software and fix first line problems.• Confident telephone manner and strong customer handling skills are required when dealing with customers in busy and pressurised telephone environment.
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  • Fujitsu
    First Line Support Agent
    Fujitsu Mar 2008 - May 2008
    • As part of a team supporting 30,000 MOD users, working within strict SLAs, call logging and working towards first time fix on IT issues at multiple sites.• Confident telephone manner with attention to detail required for working in a multi user multi platform environment
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  • Self Employed
    .
    Self Employed Mar 2007 - Mar 2008
    BerkshireWorking with Yamgo a new business start up setting up local and datacentre servers for live video streaming.I learnt about server hardware and operating system builds to develop a solution using VMware. This was to supply multi operating system builds on a limited number of servers. This supported a newly developed application for streaming video from PCs to mobile phones.
  • Honda Uk
    Business Planning Manager
    Honda Uk Apr 2003 - Feb 2007
    Analysis of daily, monthly and annual market data to create accurate market forecasts. Planning sales volumes and creating annual and multi-year budgets.Production of monthly sales and marketing reports requiring power user skills in many software packages including database reporting applications as well as the Microsoft Office Suite.Managing a small team of staff involved interviewing, recruiting, formal personal development reviews and informal weekly reviews. Good teamwork skills were essential to keep my staff motivated and productive.
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  • Honda Uk
    Business Development Manager
    Honda Uk Sep 2001 - Mar 2003
    Managing major retail accounts including B&Q Costco and John Lewis. Responsibility for end to end supply of products from initial negotiation with retailer all the way through to working with distribution to ensure timely and accurate delivery.Existing account increased sales volumes by 40%, Gross Profit by 100% and reduced costs by 70%. Negotiated new account with Costco that increased total business channel sales volumes by 10%.
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  • Honda
    Area Sales Manager, Marketing Services Manager, Customer Relations Manager
    Honda Aug 1992 - Sep 2001

Neil Berry Skills

Data Center Servers Linux Vmware System Administration Itil Management Active Directory Enterprise Software Telecommunications Storage Mysql Apache Commercial Operation Project Management Marketing Firewalls Managed Services

Neil Berry Education Details

  • Glyn School
    Glyn School
  • Glyn School
    Glyn School

Frequently Asked Questions about Neil Berry

What company does Neil Berry work for?

Neil Berry works for Lumon

What is Neil Berry's role at the current company?

Neil Berry's current role is Technical Director.

What is Neil Berry's email address?

Neil Berry's email address is ne****@****k.co.uk

What is Neil Berry's direct phone number?

Neil Berry's direct phone number is +177830*****

What schools did Neil Berry attend?

Neil Berry attended Glyn School, Glyn School.

What are some of Neil Berry's interests?

Neil Berry has interest in Motorsport, Business And Economics.

What skills is Neil Berry known for?

Neil Berry has skills like Data Center, Servers, Linux, Vmware, System Administration, Itil, Management, Active Directory, Enterprise Software, Telecommunications, Storage, Mysql.

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