Neil Roberts (Cio, Safe Agilist, Pmp) Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Healthily specialises in patient education.Accountable for Healthily's innovative technology including - the product roadmap and development of the flagship GoShare platform (goshare.com.au), used across primary, tertiary and all aspects of healthcare - lead technology partner relationships and integration of Healthily into the digital health technology ecosystem, - research and develop Artificial Intelligence (AI) / data driven approaches for provision of patient… Show more Healthily specialises in patient education.Accountable for Healthily's innovative technology including - the product roadmap and development of the flagship GoShare platform (goshare.com.au), used across primary, tertiary and all aspects of healthcare - lead technology partner relationships and integration of Healthily into the digital health technology ecosystem, - research and develop Artificial Intelligence (AI) / data driven approaches for provision of patient educationAt Healthily we believe that everyone should have access to the right information at the right time, to gain the knowledge, skills and confidence necessary to manage their health to the best of their ability.Our team has developed the largest library of patient experiences in Australia, Asia and the USA. We are experts in our field and our approach is guided by evidence. The content is compelling and engaging, and has a proven impact on self-efficacy and self-care behaviours.Our content distribution platform, GoShare Healthcare, is our flagship product. It enables health professionals to send customised content bundles to patients. GoShare makes it easy for the right information to be delivered to your patients at the right time.We are innovators in the delivery of online health programs, using GoShare Healthcare and webinar technology to provide scalable health education solutions.Our team has the experience to produce your next health communication. Bespoke content development is something we love to do – we address your brief, exceed your expectations, and deliver on time and on budget.Healthily's four complementary services provide health professionals and health organisations with effective patient education solutions. Show less

Melbourne, Australia

Kalibrate has earnt an enviable reputation from customers for delivering outstanding Enterprise Asset Management (EAM) outcomes to businesses for over 10 years. Kalibrate has unique "end to end" capabilities - Asset Management Strategy to Business Process/Data to Technology/Tool - centred around IBM Maximo - both On Premise and Cloud.As part of the Kalibrate/Projetech team, I am sharing my experiences to assist companies along their journey, their strategies, business goals and their… Show more Kalibrate has earnt an enviable reputation from customers for delivering outstanding Enterprise Asset Management (EAM) outcomes to businesses for over 10 years. Kalibrate has unique "end to end" capabilities - Asset Management Strategy to Business Process/Data to Technology/Tool - centred around IBM Maximo - both On Premise and Cloud.As part of the Kalibrate/Projetech team, I am sharing my experiences to assist companies along their journey, their strategies, business goals and their imperatives, bringing Digitalisation, EAM, and our innovative and proven Maximo Cloud/SaaS (MaaS - Maximo-as-a-Service) solutions to the fore. The world leading full Software-as-a-Service for Maximo (over 115 customers) and associated products - Mobility, Big Data/Analytics, GIS/BIM etc- reducing TCO, providing high availablity, reliability and performance - allowing your staff to work ON the business and NOT on running the tool.Provide cutting edge advice and experience to the market for innovative and business enhancing Asset and Service Management Digital solutions; both for On Premise and Cloud/SaaS.(see kalibrate.net and projetech.com). AM Consulting - Assisting companies with their approach to Asset Management - increasing ability to manage Asset Performance, Reliability and long term Capital PlanningLeveraging my 8 Years as CIO at Yarra Trams Show less

Melbourne | Boston | Japan

Designergold Australia provides innovative, strategy and consulting services to deliver business disruption and value through Digitalisation, Cloud Strategy and Agile DeliveryNov 17 - Strategy Advisor - Keolis Commuter Services, Boston, USAFollowing the success of the Keolis Downer TramHub delivery in Melbourne, hired to conduct a review of business organisation, facilities and enabling technology for Keolis Commuter Services in Boston, which operates the large commuter rail service… Show more Designergold Australia provides innovative, strategy and consulting services to deliver business disruption and value through Digitalisation, Cloud Strategy and Agile DeliveryNov 17 - Strategy Advisor - Keolis Commuter Services, Boston, USAFollowing the success of the Keolis Downer TramHub delivery in Melbourne, hired to conduct a review of business organisation, facilities and enabling technology for Keolis Commuter Services in Boston, which operates the large commuter rail service to Boston and surrounds.With CEO and Exec team designed a facilities, technology and business operation model enabled by establishing the "Keolis Rail Innovation Hub" at the major Locomotive Engineering facility. By merging all corporate and infrastructure staff with maintenance staff will improve synergies across departmental silos, improve manager/employee relations, centralise operations and crisis management of the disparate commuter rail network, and encourage innovation leveraging the Boston innovation / startup community (2nd in USA behind Silicon Valley, California). Dec 17 - Mar 18 IT Strategy & Support Consultant, Ski Instructor - Evergreen Outdoor Centre, Hakuba, Japan (Offers extensive programme of winter and summer outdoor activities) - Ongoing review of Evergreen IT footprint (Ski School Rostering, Ticketing, Sales, Administration, Information screens, etc. across the separate major ski resorts in the Hakuba Valley (offices in Happo One, Iwatake, Tsugaike, Cortina. etc.)); - recommend digital improvements/cloud strategy; provide ICT support Show less

Melbourne, Australia

Yarra Trams - the worlds largest tram network - operated by partnership of Keolis (global French public transport operator) and Downer (Australian Infrastructure ). * A key executive on YT exec team, reporting to CEO, accountable for all IT/OT (OCS) across a broad portfolio of ICT infra, Applications, Mobile apps/BI/Big Data/IoT. * Scale $20 - 30 mill ; 60+ staff * Digitalisation Domains - Passenger, Operations, Maintenance, Employee linked to 7 Corporate Objectives * Initial… Show more Yarra Trams - the worlds largest tram network - operated by partnership of Keolis (global French public transport operator) and Downer (Australian Infrastructure ). * A key executive on YT exec team, reporting to CEO, accountable for all IT/OT (OCS) across a broad portfolio of ICT infra, Applications, Mobile apps/BI/Big Data/IoT. * Scale $20 - 30 mill ; 60+ staff * Digitalisation Domains - Passenger, Operations, Maintenance, Employee linked to 7 Corporate Objectives * Initial challenge of reinventing the ICT department (broken IT/Business relationship) to become business outcome focused/strategic business partner. Restructured and grew the ICT capability both in-house (building a high performing team culture), selecting strategic vendor partners, and Cloud/SaaS to enable and digitalise the business, leveraging introduction of ITIL, TOGAF and Enterprise Architecture* Achieved reliable successful delivery of an ongoing Programme of 40+ complex major business improvement projects through effective technology development + business change / implementation, with Agile on time/budget delivery. * Projects included - Passenger Information (real time - tramTRACKER app (iOS, Android); Displays at Stops (incl solar), 46 train stations, on-board trams; Social Media (Twitter)); Mobility solutions for pax & staff; Enterprise Systems and Enterprise Asset Management/Procurement: Logistics/Timetabling, Driver Rostering; Analytics/Big Data/IoT etc. to redefine customer experience and business efficiency.* Trusted partner to PTV gaining $ multi mill funding for perceived high risk IT projects based on reliable delivery.* Led migration to Cloud, from 2 data centres; Extensive comms network (IP, radio, SCADA control systems) ;* Cyber Security uplift to 27001 compliance.* Delivered high availability of mission critical ICT services (eg. Tram service operations, world class tramTRACKER app etc)** see next section - strategic roles/initiatives delivered alongside my CIO role. Show less

Melbourne, Australia

Successfully delivered CIO role plus these major initiatives :-Jan 16 - Sep 17 : Keolis Downer - Yarra Trams Franchise Extension (7 yrs 2017 to 2024)* ICT/OCS formed a key pillar in Keolis Downer's successful bid during 2016/17 to extend the Yarra Trams franchise to 2027. * Led ICT/OCS team to architect 10 year ( 7 year + a 3-year option) ICT/OCS strategy enabling Keolis Downer business plan. * Delivered 500+ page ICT/OCS proposal response detailing every ICT asset, and… Show more Successfully delivered CIO role plus these major initiatives :-Jan 16 - Sep 17 : Keolis Downer - Yarra Trams Franchise Extension (7 yrs 2017 to 2024)* ICT/OCS formed a key pillar in Keolis Downer's successful bid during 2016/17 to extend the Yarra Trams franchise to 2027. * Led ICT/OCS team to architect 10 year ( 7 year + a 3-year option) ICT/OCS strategy enabling Keolis Downer business plan. * Delivered 500+ page ICT/OCS proposal response detailing every ICT asset, and negotiations with PTV over a 12 month period for 10 year budget circa $260 mill.Yarra Trams - PTV TramHUB projectMay 15 - Aug 16 : Yarra Trams "PTV TramHUB" Project* Due to my track record of successful Business/IT project delivery, the CEO requested me (in addition to CIO role), to be Project Director for delivery of the TramHUB - a game changing organisational, facilities and technology initiative. * Created a first - Tram Driver city depot in new facility, combined with Head office and Tram Operations - combining 4 locations into 1 ; providing cultural integration of all business functions with front line drivers and staff - and world class facilities for operating the worlds largest tram network- Operations Centre , Crisis and Special Events Mgt rooms and Visualisation room + ICT/OCS risk reduction and redundancy. * Delivered in mid 2016 - on time and budget; and major kudos from PTV, City of Melbourne, and all Yarra Trams executives and staff Show less

Keolis Downer EDI Rail take over of Yarra Trams Franchise.Plan & deliver complex multi-project ICT transition to immovable tight 3 month deadline.Integrating 3 companies (Metrolink, Siemens, United) across HR, Finance, Rolling Stock maintenance, rebranding Website, new ICT comms & equipment rollout to sites around Melbourne

o Program Manager for Business change for new Operational Risk portal for loss events and risk assessment across all business unitso Program Manager for a series of high profile major programmes ($10-$20 million each), across Internet, Branch, IVR delivered in complex matrix environment (15+ development teams, external vendors), to schedule and budget with high business satisfaction. Projects encompassed software development, infrastructure upgrade/outsourcing. o Major Project… Show more o Program Manager for Business change for new Operational Risk portal for loss events and risk assessment across all business unitso Program Manager for a series of high profile major programmes ($10-$20 million each), across Internet, Branch, IVR delivered in complex matrix environment (15+ development teams, external vendors), to schedule and budget with high business satisfaction. Projects encompassed software development, infrastructure upgrade/outsourcing. o Major Project Management process uplift initiatives rolled out to 60+PMs. Show less

Delivered profit and sales driving quality professional services to large financial institutions across Australia and Asia, along with application outsourcing and customer support of S1's extensive suite of Internet Banking, for retail/consumer, small business and Corporate solutionsResponsible for annual revenues of $20 mill + and staff of 85+ across 5 offices - Mel, Syd, Singapore, Hong Kong & Manila.As teh world's 1st Internet bank, established S1's 1st office outside of US in… Show more Delivered profit and sales driving quality professional services to large financial institutions across Australia and Asia, along with application outsourcing and customer support of S1's extensive suite of Internet Banking, for retail/consumer, small business and Corporate solutionsResponsible for annual revenues of $20 mill + and staff of 85+ across 5 offices - Mel, Syd, Singapore, Hong Kong & Manila.As teh world's 1st Internet bank, established S1's 1st office outside of US in Melbourne, Australia to service APAC region and expanded to peak at 120 people across the region. Show less