Providing project management consulting for a leading life and annuity client.• Overall management of the implementation of a new registered annuity product – the client’s highest priority new product initiative and first move into the registered market annuity space.• Planning, coordinating and tracking work across multiple teams/workstreams including IT, QA, third-party administrator, operations, marketing, finance, and actuarial.• Providing general project management consulting and guidance to the client and other project managers.• Regular interaction and presentations to senior leadership.

Served as Technology Delivery Lead Manager responsible for the successful delivery of life insurance IT professional services.• Lead a large-scale life insurance conversion project involving business and technical teams located in multiple countries.• Successfully completed conversion project was recognized by the client and allowed them to move forward with their key strategy of being able to scale and provide consistent quality to their policy holders and partners.• Lead application and infrastructure outsourcing teams providing hosted application services, management of daily incidents and release updates for a major client.• Ensured the delivery of high-quality application and infrastructure services to client enabling a major, multi-year contract renewal for services.

Lead an application upgrade service with business and technical resources in multiple locations in the US and overseas covering multiple strategic enterprise life insurance systems licensed by large US life insurers.• Managed due diligence studies to evaluate business and IT objectives, determine upgrade suitability, develop upgrade solutions, and estimate project schedules and costs.• Oversaw multiple project managers as well as directly managed projects.• Upgrade projects varied from 9 to 18 months in duration, $1M to $2M in revenue, and 10,000 to 20,000 effort hours.• Projects managed and executed totaled revenue of $30M.• Achieved very high project success rate in terms of meeting business and IT objectives and schedules and budgets through creation of repeatable and predictable processes.• Developed highly detailed status reporting allowing accurate and transparent views of status.• Reduced project costs and increased margins by 10% through improved processes and use of increased offshore resources.• Regained the trust and confidence of a long-time customer that had prior negative experiences with the company.• Nominated for a significant company award in recognition of improving project performance both functionally and financially.

• Managed teams working on multiple, concurrent software implementation projects. Projects totaled $15M in revenue.

• Managed the relationship between DXC and a key customer.

• Managed enterprise application system implementations for various life insurance providers in the US

Managed a team of 18 Business Analysts responsible for new development and the maintenance and ongoing support of the company’s major mainframe application systems.• Instrumental in the set-up of a new department required to implement a new enterprise pension application system.• Developed standardized user test procedures and progress reporting that resulted in improved project estimating and monitoring.• Liaised with vendors of the system and other clients of the vendor to establish requirements for system enhancements.• Negotiated onsite support and maintenance contracts with the vendors.