Director, Strategic Accounts
Current▪ Conducted targeted outreach and research to identify and qualify new leads, leveraging CRM tools and deep product knowledge to generate over $300K in proactive revenue within a year.▪ Developed and nurtured strategic client relationships by understanding their business needs, delivering tailored solutions, and maintaining high satisfaction levels, resulting in a over a $100K increase in technology sales for an existing account.▪ Developed and managed project plans/timelines, production schedules, and budget estimates for 200+ projects monthly.▪ Analyzed monthly, quarterly, and annual client data to identify trends and uncover opportunities for future growth. Designed polished presentation decks and delivered actionable insights to key stakeholders, driving strategic decision-making and long-term success.▪ Responded to key RFPs and RFIs for strategic high revenue opportunities, focused on translation and/or managed legal services.▪ Partnered with production and marketing teams to develop effective marketing collateral, enhance client satisfaction, and promote internal TransPerfect brands and initiatives.