Nelamith Pierron Email & Phone Number

Urbandale, Ia

Book of business acquired from Mercer on 4/1/2022*Underwriting firm clients on dual carrier platform for the IEEE and ASME engineer programs*Evaluating applications according to carrier guidelines and corresponding with carrier if issues arise*Collaborate with team members to ensure accurate quotes*Organizing and gathering all required client documentation *Prepare written referral recommendations for applicants*Administering complex accounts with high dollar premiums*Effectively corresponding with applicants and external clients via written and verbal communication*Building positive relationships with our external carriers*Performing user acceptance testing in Velocity software for the IEEE program*Successfully renewed 100% of “A” clients in the IEEE program with premium greater than $10,000*Managing a retention rate of over 85% for the American Society of Appraisers.*Successfully retained 88% for the IEEE program with premium over $1,000,000*Successfully retained 82% for the ASME program with premium over $400,000*Exceeding standards and quality assurance goals

Urbandale, Ia

Book of business acquired from Mercer on 4/1/2022*Underwriting firm clients according to the new Wave II guidelines*Subject matter expert for Indiana compensation fund accounts and Nurse Practitioner Clinics*Primary point of contact between the MedPro dental carrier and the dental clients*Managed INPCF payables and solicitation reporting process*Mentored and trained new team members*Responsible for reviewing marketing materials for accuracy for multiple programs *Provided knowledgeable insurance information to applicants*Completed detailed documentation for all client profiles*Assisted with testing for the Velocity software upgrade for multiple companies

Des Moines, Iowa Area

* Managed multiple vendor appraisal request queues and met all required deadlines * Established, developed and strengthened vendor relations by building strong rapport * Continually received 100% on quality score reports for outstanding service * Analyzed loan files for compliance and selected the appropriate appraisal product * Prepared daily reports and exported information into excel for analysis * Responsible for ordering appraisals and titles in the broker channel * Compiled and reviewed daily appraisal statistics * Effectively communicated with vendors and client relations representatives on appraisal policies and procedures

Kansas City, Missouri Area

* Applied knowledge to effectively communicate and educate delinquent customers* Consistently met and exceeded collection and service quality goals each month * Assisted customers by evaluating different situations and applying negotiation skills * Displayed understanding of State and Federal Legalities for consumer and commercial collections