Nelani Thangeswaran Email & Phone Number

Ottawa, Ontario, Canada

Toronto, Ontario, Canada

• Created tools in Python and VBA to automate reporting and data hygiene processes • Assisted ACS Sales Team in advisor prospecting and relationship management • Monitored daily sales transactions, uncategorized codes, and advisor activity to ensure teams receive relevant and accurate sales information • Produced standard and ad hoc reports to support the ACS Sales Team and Leadership

Kitchener, Ontario, Canada

• Assisted the Sales Operations team define and document complex processes, solve technical and operational problems for sales representatives and refine business processes• Presented self-managed projects to the Senior Leadership Team, communicating complex processes clear and concisely• Ran a variety of data hygiene projects that cleaned up our Salesforce Environment

Waterloo, Ontario, Canada

• Monitored the Zoom Chat during lecture to aid 600 Introductory Microeconomics students, including questions about administrative concerns and course content• Hosted independent homework sessions to help students better understand course content and work through questions • Developed written and verbal communication skills to clearly answer the pressing questions of students in a timely matter

Waterloo, Ontario, Canada

• Gained an expertise on how technology like Internet of Things, Blockchain and AI can be leveraged for key supply chain players to thrive during and in the aftermath of COVID-19. • Summarized independently-lead research sessions in weekly touch points with the Professor • Obtained relevant materials and made organized notes to help identify key technologies • Delivered summarized research in final report and presentation targeted to supply chain executives and the Canadian government

Mississauga, Ontario, Canada

• Searched for appropriate Request for Proposals through public bid sites and private channels • Developed an in-depth knowledge of Envision IT’s product offering and the software sector in North America, United Kingdom, Australia and South Africa• Assisted colleagues with drafting Proposals, pitching to potential clients and content creation for the company blog• Gained experience in Microsoft SharePoint, Teams and CRM Dynamics

Waterloo, Ontario, Canada

• Provided administrative assistance for a team of five Business Process Analysts.• Generated business documents to translate technical concepts into accessible common parlance• Developed teamwork by participating in brainstorming, groups meetings, and presentations• Self taught complex Information Technology concepts to effectively support colleagues on various projects

Master Of Arts - Ma, Economics

Bachelor Of Arts - Ba, Economics