Nelson Alba Email & Phone Number

Toronto, Ontario, Canada

· Manage Signet Group's two (2) residential properties - 2050 Keele Street and 1050 Castlefield Avenue . Supervise daily building operation and acts as POC (Point Of Contact) for tenants, contractors, and guests of the building.· Receives phone calls and emails and responds accordingly.· Maintenance of tenant’s file folders.· Give instructions to maintenance and cleaner as required.· Receive maintenance requests from tenants.· Schedules work for maintenance and… Show more · Manage Signet Group's two (2) residential properties - 2050 Keele Street and 1050 Castlefield Avenue . Supervise daily building operation and acts as POC (Point Of Contact) for tenants, contractors, and guests of the building.· Receives phone calls and emails and responds accordingly.· Maintenance of tenant’s file folders.· Give instructions to maintenance and cleaner as required.· Receive maintenance requests from tenants.· Schedules work for maintenance and contractors.· Prepares invoices/timesheets for maintenance and cleaner and forwards the same to Head Office for payment.· Assists with rent collection and account reconciliation.· Performs apartment showings and leasing to ensure zero vacancies.· Schedules work for turn-over units making sure they are ready for rent.· Conducts suite and building inspections.· Makes sure scheduled activities are done (Pool opening and closing, Annual Fire Inspection, Turning On & Off of building heat, etc.· Conducts Monthly Fire Alarm Testing.· Ensures new tenants have a smooth move-in.· Pioneers the 'big key' handover to new tenants.· Decorates the lobby for specific holidays.· Prepares common area notices and letters to tenants.· Keeps office clean at all times.· Prepares incident reports when needed.· Monitors parking availability and occupancy.· Maintain a clean and harmonious community within the property.· Provides assistance to third parties when needed (City Fire Department, Police, Building Inspectors, etc.· Supervise staff and ensure daily Building operations are carried out efficiently. Show less

288 Bremner Blvd. Toronto, Ontario M5V3L9

• Supervised a shift team in the daily café operations • Spearheaded the creation of the Food Guidebook manual

135 Pond Drive Saddle Creek Tower Markham, Canada & 7825 Bayview Ave

• Oversaw and managed security, housekeeping and maintenance staff• Communicated with the Board members in a weekly basis to provide status on the building and project works as well as issues that require immediate attention and/ or approval• Prepared the minutes of the meeting and monthly report • Prepared work orders for maintenance based on site inspections and information from residents, superintendent, and technicians/contractors• Issued access to technicians/vendors, kept… Show more • Oversaw and managed security, housekeeping and maintenance staff• Communicated with the Board members in a weekly basis to provide status on the building and project works as well as issues that require immediate attention and/ or approval• Prepared the minutes of the meeting and monthly report • Prepared work orders for maintenance based on site inspections and information from residents, superintendent, and technicians/contractors• Issued access to technicians/vendors, kept logs of personnel within the vicinity performing work• Carried out site inspections and implemented the use of checklist in the mechanical, electrical and boiler/chiller room• Supervised renovation, moving-in/out, upgrade works of residents and contractors• Prepared memos, notices and circulars, communication to residents• Obtained bids and tenders for property contracts such as snow removal, landscaping, security, cleaning and mechanical and electrical maintenance/repair works• Liaised with residents/tenants in their concerns, resolving problems and complaints• Organized activities for the residents and tenants• Prepared monthly newsletter for the residentsPROJECT/S ASSIGNMENT: Saddle Creek Condominium at 135 Pond Drive – Residential Condominium (110 units) with Town houses (20 units) Show less

Singapore

• Served as a Complex Manager in a commercial-office building• Oversaw management, security, housekeeping and maintenance staff • Supervised renovation and upgrading works of tenants and contractors in the unit and common areas• Efficiently attended to feedback, complaints, and enquiries from clients, unit owners, residents and guests • Assisted the Fire Safety Manager for the annual fire drill in the building • Presided and called for monthly meetings with board of… Show more • Served as a Complex Manager in a commercial-office building• Oversaw management, security, housekeeping and maintenance staff • Supervised renovation and upgrading works of tenants and contractors in the unit and common areas• Efficiently attended to feedback, complaints, and enquiries from clients, unit owners, residents and guests • Assisted the Fire Safety Manager for the annual fire drill in the building • Presided and called for monthly meetings with board of directors, staff, and contractors to attend issues on sitePROJECT/S ASSIGNMENT: Orchard Shopping Center at 321 Orchard Road Singapore – Office with shopping commercial complex building Show less

Singapore

• Managed high-end commercial, residential condominium, & shopping complex buildings• Responsible for all aspects of property management including lease administration, rent reviews, lease renewal negotiations, financial reporting, general administration and co-ordination of building services• Prepared the final budget documentation plans• Inspected facilities and equipment to determine extent of service and equipment required. • Worked with Chief Engineer to assign employees to… Show more • Managed high-end commercial, residential condominium, & shopping complex buildings• Responsible for all aspects of property management including lease administration, rent reviews, lease renewal negotiations, financial reporting, general administration and co-ordination of building services• Prepared the final budget documentation plans• Inspected facilities and equipment to determine extent of service and equipment required. • Worked with Chief Engineer to assign employees to duties such as maintenance, renovation & obtained bids for additional work • Assisted in the development of policies & procedures for tenant rent collections• Arranged for alterations, maintenance, upkeep or reconditioning of facilities as specified in the operational budget, management plan and/ or services agreement and of leases premises• Implemented a preventive maintenance programs with inspections of the building as well as units to ensure the best quality, & marketability of a property• Established a positive relationship with tenants, board of directors, council officers & building owners• Performed regular unit inspections and showing of model units to prospective unit owners• Coordinated move-in and move-out process of unit owners and tenants• Enforced by-laws and terms of rental/lease agreements including collections of dues and evictions of tenants for non-payment of dues• Chaired meetings with property owners/ developers, board of directors, contractors and tenants• Assisted in handing and taking-over of new projects• Supervised support staff performing operational, clerical, and maintenance dutiesPROJECT/S ASSIGNMENT: Liang Court Shopping Complex – A high end commercial shopping complex building (60 tenants) attached with Novotel Hotel with a multi-storey car-park. Emerald Hill – A high-end newly developed 2 tower residential condominium building of 40 units with facilities  Aspen Heights – A two tower residential condominium building with facilities Show less

Singapore

• Commended by the Singapore Housing Development Board (HDB) in 2010 for Outstanding work performance rendered in Woodlands Civic Center• Assisted the manager in the operation of high-end Commercial Civic Center at Woodlands • Person-In-Charge and Head of Security and Building Services Team• Ensured smooth flow of operation of security, maintenance, car park, cleaning, and landscaping• Supervised and liaised with contractors during preventive maintenance, repairs, and servicing… Show more • Commended by the Singapore Housing Development Board (HDB) in 2010 for Outstanding work performance rendered in Woodlands Civic Center• Assisted the manager in the operation of high-end Commercial Civic Center at Woodlands • Person-In-Charge and Head of Security and Building Services Team• Ensured smooth flow of operation of security, maintenance, car park, cleaning, and landscaping• Supervised and liaised with contractors during preventive maintenance, repairs, and servicing of building facilities• Issued Purchase Order and processed payments for the works and services carried out in the building• Filed police reports for theft cases in the building and damages to property• Initiated the compliance and recognition of the managed building in compliance with Singapore National Environment Authority’s Clean & Hygiene campaign programPROJECT/S ASSIGNMENT: Woodlands Civic Center and Choa Chu Kang Center, Singapore – A commercial, shopping mall, retail and office building with a multi-storey carpark.  Wilhelmsen Ships Service Pte Ltd at 186 Pandan Loop Singapore – A Ship management office and warehouse building. Show less

Singapore

• Handled operations of several neighborhood shopping centers and office buildings• Served as Document Controller for the ISO standard certification of the company• Prepared invoices for payment, inputs into accounting system and forwards original invoices to accounting for payment • Maintained tenant, vendor and property files, including insurance certificates, lease abstracts, etc. in accordance with prescribed standardsPROJECT/S ASSIGNMENT: Vista Point & 888 Plaza… Show more • Handled operations of several neighborhood shopping centers and office buildings• Served as Document Controller for the ISO standard certification of the company• Prepared invoices for payment, inputs into accounting system and forwards original invoices to accounting for payment • Maintained tenant, vendor and property files, including insurance certificates, lease abstracts, etc. in accordance with prescribed standardsPROJECT/S ASSIGNMENT: Vista Point & 888 Plaza Neighborhood Center at Woodlands Drive Singapore – A two-level neighborhood commercial center with market (wet & dry sections), 2 food courts, restaurants, children’s learning Montessori center and music school. Show less

Philippines

• Managed residential projects, such as villages and town houses • Spearheaded the annual election of Homeowner’s Board of Directors and Council Officers in the Homeowner’s Annual General Meeting• Conceptualized the formation of homeowner’s Subdivision Police Task Force• Registered the Homeowner’s Association in the Housing and Land Use Regulatory Board • Implemented Solid Waste Management and Cleanliness program in the community• Liaised with Local Government Units and… Show more • Managed residential projects, such as villages and town houses • Spearheaded the annual election of Homeowner’s Board of Directors and Council Officers in the Homeowner’s Annual General Meeting• Conceptualized the formation of homeowner’s Subdivision Police Task Force• Registered the Homeowner’s Association in the Housing and Land Use Regulatory Board • Implemented Solid Waste Management and Cleanliness program in the community• Liaised with Local Government Units and Non-Government Organization for support needed by the homeowners’ association• Supported Sales and Marketing programs and activities• Organized community events and activities for the residents• Conducted regular monthly board of directors meeting Show less

Property Management For Ihm, Property Management

Completed Institute of Housing Management (IHM) - Property Management continuing education program at Humber College. Completed.

Bachelor Of Science (Bs) Industrial Engineering, Industrial Engineering

Activities and Societies: I was the President of Guidance Society of Mapua, a student organization and served as the extension arm.

Education record

Completed Primary (Elementary) in 1993 and Secondary Education (High school) in 1997.