Information Technology Specialist
CurrentKey Responsibilities- Infrastructure, operating systems and software support.- Hardware maintenance, licensing, patch management and Cloud Apps Administration- 100+ devices connected daily on Main Office and 3 branches across Australia.Change and incident management. On-site ICT support during events/shows.- Network administration, planning, design and implementation.- Liaise with technology vendors and partners. Purchase of new equipment.- Training users on new technologies and systems.Achievements- Redesigned the IT infrastructure, moving devices (telco and servers) to a fully managed rack, saving on maintenance cost and increasing the reliability.- Reduced costs with external per-call service by supporting users locally.