Nelson Lee Email & Phone Number

Kuala Lumpur, Malaysia

Singapore

Kuala Lumpur, Malaysia

PMO and Change Management analyst for a digital transformation project based on Agile principles with a National Energy Provider to enhance customer experience of new features in a mobile applicationProactively direct, coordinate and control project key activities and action items (CX design and prototype building, customer testing, functional design and iterations, orchestration of solution architecture, development, SIT, PET, RT testing, etc.) between 5+ different teams to ensure deliverable due dates are metLed and took ownership of developing estimates for financial projections based on deliverables and roles required, team capacity planning, man-days/sprint estimation, and story point sizing efforts projections based on resources, complexity and risk requiredControlled budget and resource planning for pricing purposes with the aim of achieving key financial targetsIn charge of preparing weekly update decks to management, planning of project timeline, tracking of key risks and mitigations and managed project archives for the project team. Led copywriting efforts for the content of new features in a mobile app and communications to customers with a focus on enhancing customer experienceCoordinated communication plan contents to create awareness and onboard customers for new features in a mobile app to ensure a seamless customer experienceCX journey and process flow, copywriting enhancement, design iteration based on A/B testing and feasibility feedbackCustomer experience validation (SIT, PET, Regression) and customer feedback collation and analysis

United States

Surgical Innovation business in Medtronic’s Minimally Invasive Therapies Group (MITG)Work in a multi-displinary team developing test protocols/methods and conduct Design Verification and Validation (V&V) for a complex electromechanical, non-invasive robotic assisted surgical system (Class II Medical Device) as per 21 CFR Part 820 FDA regulations.Executed 30 tests (performance testing, mechanical testing and safety testing), using high capital equipment to comply with system and sub-system requirements. Collected data to analyze performance of the robotic system which involves using various mechanical fixtures, force sensors, force gauges, imaging scopes, oscilloscopes, calipers, etc. Perform data analysis (Normality, T-Test, ANOVA, Confidence and Tolerance Intervals, Gage Repeatability & Reproducibility) from collected test results using Minitab (Statistical Analysis) to verify system requirements.Authored seven technical test reports and managed multiple documents followed by Good Documentation Practices (GDP), routed documents in AGILE (PLM)Experience in Root Cause Analysis, FMEA, Risk Assessments.Worked with a wide range of high capital, electro-mechanical testing equipment like NDI CMM Optical Tracker and Universal Robots UR5.Validated systems in compliance with Quality System Requirements (QSR), Product Life Cycle (PLM), and all associated Standard Operating Procedures (SOPs) as per FDA RegulationsTrained operators to appropriate SOPs in adhere to safety policies and procedures.

Boston, Massachusetts, United States

Study the migration behavior of diatoms in micro flows to optimize fabrication process of microfluidic devicesDesign acrylic hard-shell using AutoCAD to secure PDMS to silicon substrate

Greater Boston Area

Design on-chip generation of oxygen nano bubbles Perform microfabrication to allow deposition of film electrodes and molding of microchannel on substrate Integrate chip with electrochemical workstation and microscopic equipment to monitor oxygen generation

Kuala Lumpur, Malaysia

Improve credit risk measurement and management in relation to IFRS-9 implementation by banks through expected credit loss modelling process (Data Extraction, Data preparation, Model Design, Model Assessment)Commence extraction of the data based on identified fields to be used including the preliminary data modelEvaluate data consistency, completeness, uniqueness and granularity to identify and resolve data issuesPrepare data (transformation, derivation, standardization) and the data model based on defined model constructCalibrate the model based on IFRS-9 requirements and generate model outputPerform goodness of fit test on the calibrated model to evaluate model's performance

Kuala Lumpur, Malaysia

Observed procedural treatments for ovarian cyst, uterine fibroids, cystitis and endometriosis. Gained a deeper understanding of the needs from Gynaecologists in ultrasound machines for vaginal scans and saline infusion sonohysterogram.

Seoul, South Korea

Evolutionary Biology Team at Sungkyunkwan University in South Korea, Suwon. Contributed towards building the phylogenetic relations of the Heterokont through results from polymerase chain reaction, DNA purification and gene sequencing.

Master Of Engineering - Meng, Material Science And Engineering

Activities and Societies: Dr. Zhang's Laboratory (Microelectromechanical Systems) Relevant Coursework : Material Characterization, MEMS.

Bachelor Of Science - Bs, Biomedical Engineering, Concentration In Business Strategy And Technology Innovation

Activities and Societies: Boston University Consulting Group (Team Leader), Biomedical Engineering Society, Boston University Lambda Phi.

International Baccalaureate Diploma (Ib) / Advance Placement (Ap) / High School Diploma, Completed International Baccalaureate Diploma Program In Conjuction With Taking Ap Classes

Activities and Societies: National Honors Society (NHS), Executive Office of Athletics Council, Treasurer of Earth Club, Captain.

Education record

Middle School