Nelson Chu Email & Phone Number

Canada

Toronto, Ontario, CA

• Primary responsible for Quality on multiple teams
• People manager for 3 QA engineers across multiple cross functional teams (Home Monitoring Core, Home Services)
• Set long term vision and direction on automated testing on Home Monitoring Core Team
• Develop QA process and culture on Home Monitoring Core team
• Review and provide feedback on code reviews, ADR (Architectural Decision Records), and documentations
• Contribute to shaping development and QA processes for overall quality and team success

Toronto, Ontario, CA

• Primary responsible for Quality on teams focused on subscription based services
• Contributed to shaping development and QA processes for overall quality and team success
• Manual and automated testing on consumer subscription sign up features
• E2E Test automation using TestCafe with Javascript, and Circleci for CI/CD deployment workflows
• Reduced automated test execution time from 4 hours to 30 minutes using concurrent test execution and multiple docker containers
• People manager for 5 QA engineers across three teams (Smart Buildings, Home Monitoring and Home Services teams)

• Assist in class instruction
• Assist students in class with Muay Thai technique
• Lead warm up and conditioning sessions
• Run Muay Thai classes when required to
• Sparring participant
• Assist in tournament match as a second / cornerman

Toronto, Ontario, CA

• Establish best practices for automated testing development
• Develop quality improvement roadmap
• Leading initiative to improve quality across the development lifecycle
• Establish quality metrics to gain insight into current and past defects
• Cultivating a cohesive development leadership team culture and improvement of management skills
• Coach and mentor coop students and junior qa engineers

Toronto, Ontario, CA

• Primarily responsible for the Quality of Kijiji
• Led a team of 4 QA Engineers, 1 QA Automation Developer, and 1 QA Intern
• Established new QA processes to work effectively with Developers, Product Managers, and Project Managers
• Part of committee to revamp the release processes to allow faster and frequent deployments to production
• Established release management processes, responsibilities, and communication protocols
• Enforced development and delivery processes

Toronto, Ontario, CA

• Functional Testing for Kijiji.ca
• Define test scenarios and test plans
• Coordinate communication, testing efforts, and collaborations between QA resources in Toronto, Ontario Canada, and San Jose, California, USA
• Define new QA processes to improve accountability, visibility, and efficiency
• Build effective working relationships between developers, QA, management, and site operations teams
• Work towards expanding technical knowledge to improve QA autonomy

Toronto, Ontario, CA

• Self-Publishing team – Quality Assurance
• Focus on manual and automated quality assurance of front-end and back-end components of self-publishing web platform
• Construct and maintain automation test suites and infrastructure with selenium/python
• Collaborate with developers, and product owner to design, develop, and test features
• Develop test cases for feature testing, acceptance testing, back-end testing
• Build working knowledge of other integrated systems to better enable QA to understand how totroubleshoot dependent systems utilized in testing, and develop realistic test data end to end

Redwood City, CA, US

• MDM Hub Server - Test Automation & Performance Team
• Focus on executing functional regression test, acceptance test
• Familiar with IBM Rational Functional Tester (GUI automation)
• Working knowledge of scrum agile development process

Toronto, Ontario, CA

• eReader Device team – Quality Assurance
• Develop and support manual test cases for functional verification testing of Kobo application on dedicated eReader devices
• Provide insight and valuable suggestions to design team on improving user experience, aesthetics, functionality behaviour, edge case and error handling to the Kobo application
• Direct and lead junior QA Analysts and coop students to complete their assigned tasks, and provide insight into QA processes
• Present presentation and demos to management and executives on new functionality to the application to demonstrate new value added to the application
• Involved and participant of the Kobo Touch project

Armonk, New York, NY, US

• Develop and support automated testcases for functional verification testing of CDC
• Train fellow QA team members in Ottawa, India, new hires and student interns with technical knowledge, database (DB2 and Oracle) working knowledge, internal procedures and processes to yield effective team members to.
• Leverage working knowledge and experience of DB2 LUW and DB2 zSeries and CDC products supporting those database to assist CDC teams in the United States, India, Ireland, and Japan in setup, configuration, and usability
• Produce test plans and test specifications for a variety of product features. Internally document best practices, background technical knowledge, and database specific knowledge for future references and training.
• Lead and supervise a small number of lesser experience team members to complete testing on larger line items (features) for testing
• Perform testing and provide recommendation on internal testing tools to identify functionality issues and usability enhancements

Armonk, New York, NY, US

• DB2 testing using customer-like scenarios to test multiple features in concurrency
• Administrator to team’s LDAP server using IBM Tivoli Directory Server 6.1
• Conduct feasibility study to launch automated regression runs based on availability of machine resources using VMware images

CA

• Develop test cases, written in Java and XML, for developing products to expand automated test coverage and include customer scenarios for testing
• Test and verify customer issue patches on test products under tight deadlines to minimize downtime on customer production systems
• Perform and analyze functionality, performance, longevity, and stress testing to identify new and regression issues
• Author test plans for product release to verify all vital functionality and test specifications for manual, semi-automated, and automated test cases

Toronto, Ontario, CA

• Maintain a steady and calm working environment under stressful and busy work conditions ensuring repeated business
• Work in a team environment to maximize overall efficiency and throughput to accommodate high-volumes of customer requests
• Customize patient’s requests to accommodate their needs