Nelson Cruz

Nelson Cruz Email and Phone Number

Manager, Robotics Technical Solutions @ Amazon Fulfillment Technologies & Robotics
Haledon, NJ, US
Nelson Cruz's Location
Haledon, New Jersey, United States, United States
Nelson Cruz's Contact Details

Nelson Cruz work email

Nelson Cruz personal email

n/a
About Nelson Cruz

Experienced manager with 10+ years of experience with coaching, developing, and managing high performing teams. Responsible for producing top line sales and increasing profits for each company that I was affiliated with. Expertise as a People Manager and truly developing the skills of my teams’ members to produce talent in each organization.

Nelson Cruz's Current Company Details
Amazon Fulfillment Technologies & Robotics

Amazon Fulfillment Technologies & Robotics

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Manager, Robotics Technical Solutions
Haledon, NJ, US
Nelson Cruz Work Experience Details
  • Amazon Fulfillment Technologies & Robotics
    Manager, Robotics Technical Solutions
    Amazon Fulfillment Technologies & Robotics
    Haledon, Nj, Us
  • Amazon Global Robotics
    Sr. Technical Customer Success Manager
    Amazon Global Robotics
    Haledon, Nj, Us
  • Amazon Global Robotics
    Sr. Technical Customer Success Manager
    Amazon Global Robotics Jun 2022 - Present
    United States
    * Develop and implement mechanisms and processes to enable team to scale with a growing AR network, build subject matter expertise, and innovate to address the needs of operations and AR customers.* Auditing adoption and improving effectiveness of safe and effective AR operational best practices within your portfolio or subject matter area of expertise.* Identifying and addressing trending operational performance issues and improvement opportunities, and implementing solutions in… Show more * Develop and implement mechanisms and processes to enable team to scale with a growing AR network, build subject matter expertise, and innovate to address the needs of operations and AR customers.* Auditing adoption and improving effectiveness of safe and effective AR operational best practices within your portfolio or subject matter area of expertise.* Identifying and addressing trending operational performance issues and improvement opportunities, and implementing solutions in fulfillment network* Facilitating network-wide rollouts of new robotic technologies and tools, and supporting operations’ launch of new robotic systems and continuous improvement initiatives.* Identifying requirements and capturing “voice of the customer” product/service feedback to influence product design and development priorities.* Coaching site leaders on AR best practices and robotics systems and tools. Show less
  • Amazon
    Amazon Robotics Operations Manager
    Amazon Jun 2021 - Jun 2022
    • Main POC between Amazon robotics and system stakeholders; managing communication and projects between teams to scale the robotics system• Create, manage, and execute shift plan for 200+ associates and 8 salaried managers• Monitor performance KPIs, cost & budget analysis, benchmark rates, and continuous improvement of robotics system and material handling equipment through Lean Six Sigma Principles• Tasked with creating standard work principles within North American Sort Centers… Show more • Main POC between Amazon robotics and system stakeholders; managing communication and projects between teams to scale the robotics system• Create, manage, and execute shift plan for 200+ associates and 8 salaried managers• Monitor performance KPIs, cost & budget analysis, benchmark rates, and continuous improvement of robotics system and material handling equipment through Lean Six Sigma Principles• Tasked with creating standard work principles within North American Sort Centers for Amazon Robotics with appropriate process engineer stakeholders• POC between Robotics stakeholders and Amazon Engineering Design teams to manage projects and improve the system to scale Sort Center Launches for 2022 • Responsible to design training material and SOP documents to provide to operational leadership and launch execution teams for enhanced knowledge of the robotics system Show less
  • Amazon
    Area Operations Manager Ii
    Amazon Jun 2020 - Jun 2021
    Edison, New Jersey, United States
  • Uber
    Community Operations Supervisor
    Uber Jan 2019 - May 2020
    Secaucus, New Jersey
    Build, operate, scale and improve Community Operations with a heavy focus on solving problems and leading teams to deliver stellar outcomes. Continuous process improvement, advocating passionately on behalf of our community to influence the overall customer experience, and managing stakeholder relationships across the larger business to set the right expectations and deliver on them.
  • Gnc
    Territory Manager
    Gnc Nov 2016 - Jan 2019
    Multi-unit leadership. Follow and enforce company sales process. Strive to hit goals above company standards. Manage employees and hold accountable to reach goals. Handle all retail operations and maintain cleanliness throughout the store. Manage payroll. Hold and lead conference calls among peers.
  • Planet Fitness
    General Manager
    Planet Fitness Sep 2012 - Nov 2016
    Morris Plains
    Managing all gym functions. The completion of all administrative tasks and reports. Supervision and scheduling of entire staff interviewing, hiring, training and terminating of staff. Preparing and conducting periodic employee evaluations. Making sure the entire gym is clean, including the entrance and walkway and reporting staff payroll. Manages all marketing efforts with PF corporate. Planning and placing advertisements when needed. Meeting and greeting potential members and providing them… Show more Managing all gym functions. The completion of all administrative tasks and reports. Supervision and scheduling of entire staff interviewing, hiring, training and terminating of staff. Preparing and conducting periodic employee evaluations. Making sure the entire gym is clean, including the entrance and walkway and reporting staff payroll. Manages all marketing efforts with PF corporate. Planning and placing advertisements when needed. Meeting and greeting potential members and providing them with a tour of the gym if needed. Dealing with member problems or questions. Cleaning of the facility when needed. Creating and promoting a team environment with-in the staff members. Show less

Nelson Cruz Skills

Leadership Customer Experience Team Building Sales Process Stakeholder Management Public Speaking General Management Relator Google Sheets Google Suite Sales Accountability Data Analysis Business Development Business Analysis Data Analytics Team Leadership Strategic Planning Strategy Statistical Data Analysis Sales Management Operations Microsoft Office Operations Management Budget Management Business To Business Supervisory Skills Change Management Training Customer Service Sql Business Strategy Management Analytical Skills Project Management Coaching Coaching And Mentoring Staff Development Problem Solving Competitive Gaming Scientific Analysis

Nelson Cruz Education Details

Frequently Asked Questions about Nelson Cruz

What company does Nelson Cruz work for?

Nelson Cruz works for Amazon Fulfillment Technologies & Robotics

What is Nelson Cruz's role at the current company?

Nelson Cruz's current role is Manager, Robotics Technical Solutions.

What is Nelson Cruz's email address?

Nelson Cruz's email address is cr****@****zon.com

What schools did Nelson Cruz attend?

Nelson Cruz attended Montclair State University.

What skills is Nelson Cruz known for?

Nelson Cruz has skills like Leadership, Customer Experience, Team Building, Sales Process, Stakeholder Management, Public Speaking, General Management, Relator, Google Sheets, Google Suite, Sales, Accountability.

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