• Lead team to set up proactive logistics fraud detection across South East Asia through pattern recognition • Coordinated marketplace fraud prevention and enforcement of fraudulent operators in high risk markets• Digitalized manual input to a semi-automated process to increase logistics loss visibility in some markets

• Support set up Shopee Xpress operations in Mexico

• Designed sorting centre set up (system support, area & capacity planning, manpower training)• Visualised sorting centre operations real-time performance, back log• Lead improvement projects to improve productivity, reduce space utilisation

• Visualised operations performance through dashboard• Lead a team for cost savings and ops improvement projects• Floated to support projects/analysis in forecasting & cost, productivity & performance

• Coordinated regional logistics preparation and analyzed countries’ performance during major sales campaign. • Managed Philippines logistics projects and reviewed third party logistics delivery performance to ensure on-time delivery for our buyers. • Drive operations improvement with third party logistics firm through dashboards, data analysis and sharing of best practices.

• Identified $200,00 potential savings by running alternate delivery route • Conducted feasibility study of setting up Malaysia Distribution Center for Singapore Operations. • Automated pickers productivity report and suggested new process changes

• Learn about freight operations and provided logistic solutions to clients. Quoted and secured 3 new customers' shipments within 3 months.

• Participated in ASEAN Corporate Governance Scorecard Project and evaluated 100 ASEAN companies on corporate governance performance

• Ensured smooth business operations with quality customer service