With over 25 years of experience in IT Support, Administration & Engineering (Microsoft MCSE in 2000), I have used my broad experience to develop skills in systems implementations, integration and support. I have supported enterprise IGA, IAM & PAM applications such as SailPoint IdentityIQ and Delinea Secret Server. I have recommended and completed projects with technologies such as Active Directory, Microsoft 365, Exchange, SharePoint, Cylance, Barracuda, Proofpoint, VMware and SonicWall. I excel at communication and problem-solving, and enjoy providing support to internal and external stakeholders. I am naturally curious and enjoy learning something new every day.My top five "CliftonStrengths:"• Strategic: I am able to see the big picture and develop plans to achieve goals. I am also able to think critically and make sound decisions.• Input: I listen attentively to others and understand their needs and perspectives. I am also able to ask thoughtful questions and gather important information.• Intellection: I think deeply about complex problems and come up with innovative solutions. I can analyze information and identify patterns and trends.• Adaptability: I easily adjust to change and new situations, quickly learning new things.• Ideation: I think "outside the box," seeing potential and generating new ideas.