- GenAI Lead at Inventium, driving impactful AI training and implementation strategies that go beyond the hype. Consults on AI rollouts, system integrations, and ensures risk and compliance are always front of mind. - Technology/business advisor: helping clients unlock productivity and amplify business impact, blending technical expertise with a pragmatic focus on results. - Equal parts strategic thinker and technology wrangler.

Helps small and medium-sized businesses harness the power of AI to drive performance and productivity. Identifies how AI can be useful for each business and guides leaders and knowledge workers through the process of AI use case selection, tool selection and the end-to-end process to drive business benefits. Also leads the company's training programs, teaching knowledge workers how to understand and apply AI in their work, without getting bogged down in technical complexities.

Infineo is my consultancy company. I support Startup, SME and mid-tier clients on their technology transformation journeys.- Technology and vendor selection- Technology leadership and advisory- Get advice on how to best use your IT budget- Independent technology reviews and recommendations- How your business can get the best out of AI, and safely.

Regulatory and process advisory and consulting on transformation initiatives to move Financial Services computing workloads to public cloud (SaaS, IaaS/PaaS) platforms. Designing pragmatic solutions that meet organisational goals whilst achieving compliance to APRA & International regulatory standards and requirements.Highlights include:- Mapped the cloud transformation journey for a Big 4 bank to standardise and streamline their cloud delivery ways of working. Liaised across all contributing teams from architecture, data, security, risk, compliance, management and international technology and regulatory teams to achieve a single, agreed and simplified process throughout. This tool has become the cornerstone tool for Cloud delivery at the bank.- Regulatory, Governance and compliance advisory on key FSI cloud transformation initiatives.- Led a whole of bank technology risk review for a tier 2 bank, covering all APRA focus areas from technology strategy, governance and risk to program, project, architecture and technology functions.- Technology advisory to Neo Banks, supporting their efforts to secure a banking license from APRA.Experience in advisory services and implementation of cloud tech programs that comply with:- APRA cloud regulations for cloud, CPS 230, CPS 231, CPS 234- International technology regulation for Singapore (MAS), Hong Kong (HKMA) and 20+ international regulators

• Presales and architecture lead for industries as varied as Insurance, Finance, Sporting, Hospitality/events and Government Regulatory bodies• Lead the design/build of a competition/voting and digital platform for a new major sporting event in Victoria, managing high customer expectations with technical requirements and fixed timeframes to meet market deadlines• Business, process and technology consultant on a digital transformation for a Government-backed industry regulator• Product manager and delivery lead for a single-view-of-customer data store (data cache + data lake), working within an agile/HCD environment onsite in an insurance company. Developed the vision and scope for a product beyond the need for a ‘big data PoC’.. Led the project through organisational and regulatory roadblocks, advising on transformation strategies and building out the product & roadmap for MVP and market penetration• Leads digital teams that includes architects, developers, UX specialists, BAs, data scientists & DevOps

Vuurb is a SaaS task/project management platform that transforms how teams work, by transforming how individuals work. In short, it aims to disrupt management by empowering team members. I led the product & technology from initial ideation, to MVP & private beta.• Designed the initial vision of Vuurb with the CEO from initial ideation, to early feature set, business & market analysis, initial product design, UX, prototypes and presentations; these put us in a position to successfully secure seed funding • Led the technology and vendor selection: interviewing firms and developers in Melbourne and overseas to ultimately select a technology and a freelance developer to meet business needs, to manage the financial burn rate and to give us great technology flexibility into the future. MVP came in under budget and on-time, even though we altered approach due to customer feedback & business needs• Led the product from MVP/beta and built out the product roadmap for our planned international release. • With the CEO and Chief Customer Officer, designed the go-to-market strategy for domestic and international market penetration• Designed pitch decks and pitched to investors

Business/Technical Consultant with extensive experience in consulting, ICT and managed services.I worked across diverse industries such as telecommunications, banking, government, human capital and web/start-up industries as a consultant, product manager, presales specialist and engagement lead.Highlights include: • Leading teams on design/build of web, mobile and API applications for gaming, logistics and business software customers• Business systems review and product design for an LMS/case management system at a career management organisation, saving the business many hundreds of thousands of dollars on vendor fees• Led proposals up to $2m in value, managing proposal documentation and submittal, as well as sales and solutions presentations to stakeholders, client decision makers, C suite and boards• Presales lead on solutions that spanned areas including: cloud, managed services, digital, mobile, enterprise, IoT, big data and reporting

Solution architect and analyst specialising in:- customer enablement, UX, mobile and media - business and technology strategy- business and process analysis- project management- environment managementCustomer enablement, UX and mobile consultant and engagement lead.Highlights include: • Environment Manager for a streaming media service provided by a large Australian telco; managing complex environment & deployment scheduling efforts by aligning CMS, subscription payments, account management and streaming services to meet shared organisational deployment goals• Project managed the development of Unico’s first iOS app + RESTful API into an existing web platform for a SaaS crowdsourced delivery platform. This built capability and led to a long-term relationship with the client• Consulting engagement to one of the ‘big 4’ banks on a customer experience transformation for their FX services, leading to organisation restructure

Ubility was a startup that I co-founded with three others to help companies and individuals to measure and improve their level of productive resilience. We were aiming to improve traditional employee engagement surveys by providing insights on resilience, motivation, perceived productivity and burnout risk to organisations and individuals. I worked on Ubility as a passion project while I worked at Unico, until it was evident we required a much larger investment in the qualitative research to make the initiative a success.• Led the product design for the individual and company reports for Ubility; working with our Psychologist to follow correct clinical and scientific practices, but developing the product to be useful and inspirational for individuals and teams• Website and questionnaire design & build, including report generation and automation, demographic breakdowns, data analytics and recommendations; we had excellent responses from companies and individuals receiving our reports• Led the data analysis and contribution to scientific statistical analysis processes as part of our goal to be scientifically and statistically valid

Provided a range of web and design solutions to SMEs in Canberra and Melbourne• E-Commerce design and build for a retailer and for a Melbourne Indian/Thai restaurant• CMS design and build for a Canberra café• Logo design and graphic design (business cards, print ads)

Managed Services business specialist for the Radio and Emergency Managed Services group within Telstra. Telstra’s Emergency Managed Services group built, managed and operated mission critical communications networks and managed services for Government, commercial and public safety clients• Project Manager for the service delivery of Emergency Alert. Managed the design, build and test of the operational systems and procedures to ensure Government and Emergency Services were supported• IT Team Manager for the Emergency & Managed Services group during a time of group transformation, team grew to 10 developers across a range of disciplines• Business Analyst on the Telstra Transformation project; ensuring the Telstra Enterprise ITIL-based CRM toolset would meet our group’s unique customer and public service contract requirements• Performed a strategic review on a large data reporting solution for emergency services customers; recommendations saved $150k/yr• Analyst and developer of systems to manage the radio fleet, fleet records and the team’s records. Contributed to system design and audits for the team’s ISO9001 accreditation