Joe Harvey, Csmp Email & Phone Number

Florida, United States

Greater Tampa Bay Area

New Jersey, United States

Pennsylvania, United States

Pa, De, Md

ISRI trained in metals commodities.Increased volume and revenue by negotiating contracts with commercial businesses.Partnered with transportation department to to schedule vendor and supplier deliveries.Perform weekly site visits at regional facilities.Inspect and purchase materials for processing.Assist in facility safety audits.Manage commercial supplier accounts.Trained to operate heavy equipment.Work on business development with individual local facilities.Assist operations in times of need.

Repeatedly promoted during 11-year tenure with Insurance Auto Auctions culminating in the position of Branch Manager with responsibilities for coordinating all facility functions encompassing three departments and 17 employees that included processing vehicles/titles and managing a large, high volume facility. Results:Installed and monitored efficiency-enhancing workflow/process improvements to accommodate increasing responsibilities necessitated by staff reductions and customer demands throughout all departments.Developed and participated in marketing events to increase customer base resulting in increased branch revenue.Maintained an efficient process to handle equipment repairs/servicing along with workflow volumes to eliminate interruptions to the daily facility operations.Negotiated deals and worked closely with vendors to create relationships helping to decrease service times and costs, thereby adding revenue to the bottom line.Compiled and administered performance appraisals, pay increases, and promotions for all branch employees and worked with Human Resources to resolve personnel issues.

Responsibilities for coordinating and supervising all facility functions across three departments that included 10 employees processing vehicle inventory and titles in a medium sized, high volume facility.Monitored efficiency-enhancing workflow/process improvements to accommodate increasing responsibilities and customer demands in all departments.Created and participated in marketing events to increase customer base resulting in increased branch revenue.Maintained an efficient process to handle equipment repairs/servicing along with workflow volumes to eliminate interruptions to the daily facility operations.Completed contracts and worked closely with vendors to create relationships helping to decrease service times and costs, thereby adding revenue to the bottom line.Created and administered employee performance appraisals, pay increases, and promotions.Worked with Human Resources and upper management to resolve personnel issues.

Manage the daily logistics of vehicle pick up and deliveries.Vehicle and equipment maintenance and supply ordering.Administered employee reviews and merit increases.Created sales and market campaigns to promote buisness.Monitored employee efficiency for optimum performance and revenue.Assured company and DOT driver employee compliance.Accounts payable/recievable

Served as corporate support to the field management team, handled a high volume phone system, functioned as primary liaison to customers on special projects. Results:Helped negotiate, set up, and administer vendor contracts.Resolved through mediation customer, vendor, and client complaints.Assisted management in resolving staff issues and productivity deficiencies.Worked with department staff to maintain acceptable call center inbound/outbound call volumeCreated high level customer specific projects pertaining to marketing, membership base, and workflow volumes.Attended various trade shows throughout the country that involved customers and vendors, to promote the company and the advantages of being a part of the team.

Diploma, Business Administration And Management, General

Education record