Joe Schneider Email & Phone Number

Pittsburgh, Pa, Us

Monroeville, Pa

Monroeville, Pa

Was responsible for generating quotes for technology product as requested by vCIO/Account Managers, and delivering quotes for approval to clients. Fulfilled approved orders and proactively addressed order and shipping issues, allowing vCIO/Account Managers to focus on engagement and client relations more effectively.Worked with distribution and vendor representatives to remediate any issues that arise from shipping and delivery errors and defective products. Stayed engaged with vendor representatives to ensure prompt response and preferable relationships.Set up and implemented Quotewerks and Quotevalet for streamlined quote creation and delivery to clients. Was responsible for administrating Quotewerks software. Reduced overall time to quote significantly and effectively eliminated ordering errors caused by mistakes and miscommunication. Implemented structured purchasing through Quotewerks purchasing module and set up initial shipping/receiving procedures using Quotewerks before handing off to other staff to manage day-to-day.Managed Microsoft, SonicWALL, Cisco Meraki, Veritas(Symantec), and other license renewals and maintained tracking and reporting system to ensure that Wolf's clients do not experience any lapses in maintenance contracts and licensing.Managed Microsoft Office 365 Channel Service Provider (CSP) program and was responsible for managing all active CSP contracts with Wolf Consulting, Inc. clients. Tracked CSP license changes and managed documentation and reporting as needed.Assisted VP of Operations and Technical Staff in scheduling monthly proactive WolfCare visits to clients.Utilized deep technical knowledge and experience sourcing through distribution channel to ensure that Wolf Consulting's vCIO/Account Managers were able to efficiently manage IT purchasing for WCI's clients.

Sarver, Pennsylvania

Successfully guided SSI to significant growth and drove initiative to become Lenovo Authorized Service Provider and a leading Lenovo partner in the region.Functioned as Lenovo brand champion, managing entire relationship and all Lenovo programs.Managed all aspects of administration of Continuum managed service productsAdministrated Microsoft partner relationship and led in developing Microsoft product businessWas responsible for all new product development and managed the sales process from prospect to close.Developed and guided SSI's Managed Service products and worked hard to add new clients while retaining existing base.

Was responsible for all IT related operations and processes.Enabled sales and administration to comply with continual brewery tech upgrades and sales team requirements.

Performed any tech-related duties as required by IS Manager. Assisted in managing LAN, all related comms and PC hardware.

Engineering

High School Degree, Regular/General High School/Secondary Diploma Program