Nerissa B Email & Phone Number

Hackensack, Nj, Us

Hackensack, Nj, Us

Blackfriars, London, Gb

•Collection of invalid claims from customers•Complete trend analysis for root cause to identify cash flow opportunities and implement corrective actions.•Assist Customer Development, Customer Support, Collection teams in determining non-compliance and root cause issues.•Participate on Customer Care Teams (CCT’s) to provide financial insight on process gaps, opportunities and specifically how invalid deductions impact cash flow.

Seoul, Kr

• Provide accounts receivable support through monitoring all aspects of the collection of outstanding debts owed• Verify accuracy of cash application, credit memo request, and reference documentation• Follow Accounting policies to ensure that write offs are properly documented and approved before entering them• Assist the General Ledger Team in the reconciliation process for any keying errors• Assist in the year end audit as needed• Ensure compliance with applicable laws and policies• Prepare all AR related reports for upper management periodically and as requested

• Maintained financial records, outstanding debts owed to the facility; performed contractual adjustments, billed numerous accounts on, and performed Medicare Bad Debt Reports• Kept record of account activities and reviewed current accounts for unpaid amounts to determine the course of action to take based on factors relating to age and amount of debt• Responsible for monitoring denials, appeals, and resolutions from participating insurance carriers and working proactively to collect from insurance carriers• Reconciliation of outstanding balances

New York, Ny, Us

• Provided recommendations to customers using suggestive selling to increase sales• Assembled merchandise and store props to pioneer a display of fashion trends• Rotated between departments, such as apparel for women and men, aiding customers• Opened, closed, and operated store’s registers to ensure accuracy of cash and credit• Performed daily audits• Collaborated with team to arrange product inventory• Utilized inventory tracking system to account for products sold and shrinkage

Charlotte, Nc, Us

• Followed established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations• Actively advised solutions and analyze/resolve complex client problems through creative solutions• Reviewed transactions for potential fraud and reported discrepancies to manager/supervisor• Balanced cash drawer, up to $50,000, at any given time• Completed the Bank of America financial center internship program• Cross-sold products to customers, including accounts, credit cards, mortgages, and various loan programs to increase revenue