Nerissa James Email & Phone Number

St John’S, Newfoundland And Labrador, Canada

St. John'S

- Provides exceptional customer service to all clientele.- Merchandises all departments while pushing out new daily stock.- Accountable for weekly initial and subsequent markdowns of store inventory.- Responsible for processing new shipments while keeping the warehouse clean and organized.

St. John'S, Nl

- Excelled in building strong client relationships.- Corresponded with jewellery and watch suppliers on a daily basis via email and phone.- Completed customized and specialized orders for clients regularly.- Assisted in organizing and labelling jewellery product to get ready for store display.

First Canadian Place, Toronto, On

- Represent the Birks luxury jewellery brand and other upscale brands the company carries.- Deliver unique and superior customer service while building client relationships.- Responsible for daily inventory analysis of Bridal department.- Act as a team player in all aspects of sales and support.

Toronto, On (Toronto Eaton Centre - Flagship Store)

- Represented the brand and delivered specialized customer service to help consumers find the correct products to fulfill their footwear needs and/or desires.- Completed weekly footwear checklists to ensure inventory was kept up-to-date and forwarded to management any “hot sellers” that needed replenishing.

St. John'S, Nl

- Represented the brand and delivered professional customer service to help clientele find the correct products to fulfill their wardrobe needs and/or desires.- Interviewed and recruited new employees.- Trained, coordinated and supervised staff to ensure maximum sales potential and knowledge on loss prevention.- Handled customer service issues in person or over the phone with patience and understanding to guarantee customer retention.- Opened and closed the store, and handled large sums of cash.- Managed the footwear department to ensure inventory was kept up-to-date and the department was well maintained.

St. John'S, Nl

- Coordinated and supervised staff.- Represented the brand and delivered professional customer service to help clientele find the correct products to fulfill their accessory needs and/or wants.- Identified daily and weekly focus goals and relayed them to all employees.- Merchandised the store at least monthly.- Taught employees about maximizing sales and minimizing loss.- Handled large sums of cash and paperwork while opening and closing the store. In addition, took care of deposits.

St. John'S, Nl

- Assisted the Human Resources Advisors with anything they needed help with. - When job positions became available, I assisted with recruiting by screening resumes for the positions and setting up candidate interviews.- I filed a big amount of paperwork and photocopied any where necessary.- I documented and updated employees' work histories for reference for the HR Advisors.- I conducted human resources research to see if improvements could be made in the department.

Bachelor Of Business Administration, Linguistics

High School Diploma

Activities and Societies: Mount Pearl Show Choir, Etcetera production