Nerissa James Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Interact with students and members to ensure recreational programming is meeting their expectations and standards.• Provide Recreational drop in programming, Intramural, Intercollegiate, Junior Blues, Camp U of T, Varsity, in rental set-up and take-down services while maintaining a safe clean facility.• Coordinating with coaches, trainers, and other staff members to ensure that the team is ready for games or other events.• Knowledge of Fusion Recreation Management software system. Signing in clients and dispense of equipment• Reporting any issues that arise in the facility to the manager and monitoring their progress to completion.

Toronto, Canada Area

• Provide quality customer service by responding to booking inquiries by phone, email and in-person.• Provide support to rental programs by making sure they run effectively, and user needs are met.• Assisted in sales, marketing and promotion of activities at the AWC.• Ensure all policies, procedures and other user expectations are being observed.• Supervision of athletic, recreation and special event set-ups for school use and third-party rentals

Toronto, Ontario, Canada

• Design, implement, evaluate and deliver sport specific programming through coaching, instruction and facilitation. • Communicate with Assistant Coaches to ensure program readiness, understanding of program delivery and expectations. • Plan programs, events and tournament to meet the needs of partner organizations and stakeholders (TDSB/ TDCSB / Right to Play / MLSE Foundation). • Managing Tournament logistics by ensuring that professional standards accordance with league rules and guidelines are met and demonstrated.• Community outreach in diverse communities- visiting centres and schools to promote a healthy life style.

Toronto, Canada Area

• Programming - Creating and facilitating daily camp programming. Working with the coaches to continuously improve programming. Organizing camper groups before the start of each week. • Staff Management - Delegating tasks, supporting and managing the Assistant Director daily. Delivering weekly schedules and daily reminders to coaches. Providing coaches with feedback, instruction and performance reviews. Facilitate start and end of day staff meetings encouraging personal growth. Assist coaches by providing care and comfort to upset, distraught or homesick campers.• Campers and family interaction - Managing camper check-in and check-out, communicating and interacting with parents. Handling program questions and feedback in a professional manner. • Coaching - Instructing children in Multi-sport classes. Children where between the ages of 4 to 14-year-old. Taught a total of 20 or more children on how to play Soccer, Hockey, Baseball, Football and Basketball.

Toronto, Ontario, Canada

• Sports Programs Coordinator at a sports company for children. Development and implemented active and fun sports programs for children and youth.• Developed and implemented sports and craft manuals for multi-sport classes and camps. Designed sports workout, coaches’ manuals and craft & play programing.• Recruited, hired and managed new employees. Trained them in the Sportplay methodology and evaluated their progress. Encouraging, motivating and giving positive constructive feedback to the staff.• Managed the office, duties included scheduling meetings, distributing memos to staff, answering phones, registering new clients, organizing and send out staff schedules on a weekly basis.• Instructing children and their parents in Multi-sport classes and camps. Children where between the ages of 18months to 13 years old. Taught a total of twenty or more children on how to play eight different sports (Track & field, Volleyball, Soccer, Hockey, Baseball, Tennis, Football and Basketball).

Icheon, South Korea

• Developed and implemented new English conversation program. • Trained new employees and helped them adjust to teaching foreign students.• Sports coordinator- developed a sport related English learning program for the school (English Learning through Sports - ELS Curriculum).• Taught Elementary & Middle school students English, Math and Science. Also taught English classes to adults.• Answering parent’s questions via phone or emails.