Nermeen Emad Email and Phone Number

Provide administrative and clerical support to departments or individuals. Schedule meetings and arrange conference rooms. Alert manager about cancellations or new meetings. Manage travel and schedule. Handle information requests. Prepare correspondence and stuff mail into envelopes. Arrange for outgoing mail and packages to be picked up. Prepare statistical reports. Manage spreadsheets. Greet and receive visitor. Prepare confidential and sensitive documents. Coordinates office management activities. Determine matters of top priority and handle accordingly. Prepare agenda for meetings. Takes and transcribes dictation. Helps prepare office budget. Plans events and volunteer activities. Maintain office procedures. Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records. Operate office equipment, such as photocopy machine and scanner. Coordinate committees and task forces. Relay directives, instructions and assignment to executives. Receive and relay telephone messages. Direct the general public to the appropriate staff member. Maintain hard copy and electronic filing system.

• assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.• assist the Sales Manager in revising and implementing the sales strategies plans.• assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.• To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.• .Supervise the shift that you are scheduled• .Assist Sales Manager by completing all assigned duties• .Supervise Sales Representatives• Review and evaluate sales staff performance• Sales And Marketing Body Shapers Egypt’s Memberships “ individuals & corporate “

Working with a reception environment providing a telephone answering , Admin and reception service as well as organizing the post, welcoming visitors and providing hospitality towards guests and clients • Sales & Marketing JW Marriott Beach & Health Center “ • Make Health Center Memberships “ individual, Couple, corporate”Tele Sales & Marketing Via Email • Coordinator leisure Events “ Day Use , Birthday Party , Fun Day, Summer Camp” • Reservation Agent & Receptionist For Leisure Department • Leisure Cashier • Responsibilities included receiving and distributing messages from telephone/email as appropriate, taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency. • General administration duties , photocopying, filling …… etc• Data entry into internal system • Meeting and greeting guest ensuring they are signed in and inducted. • Responded to queries promptly and in a friendly manner. • Participated in business and team meetings regarding service planning a• Provided efficient data entry into the local team information systems as required.

Describe the product benefits and any special offers. • Give advice about how these may benefit customers personally. • Persuade customers to accept a trial period or a visit from a sales representative. • Gather and document information about the customer. • Enter your into a computer, including dates for follow up calls. • Take orders and arrange for delivery and bills to be sent

• Book Airlines Tickets “ issue , Re-issue , void , Refund “• helping customers make reservations for their journey, confirming those reservations and then selling tickets to the travelers. I can also maintain records with all transactions from that day of service and keep records of deposits also. My enclosed resume will giv• calls and answer questions about airline regulations• help customers make travel plans• offering competitive prices• Arranges reservations and routing for passengers• Examines passenger ticket or pass to direct passenger to specified area for loading.• Plans route and computes ticket cost, using schedules, and computer.• Reads coded data on tickets to ascertain destination, marks tickets, and assigns boarding pass• Announces arrival and departure information, using public-address system.• Telephones customer or Ticket Agent to advise of changes with travel conveyance or to confirm reservation.