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@dma.org.uk
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Nerys Corfield is listed as Independent Contact Centre Consultant | CC Tech Pundit | CC Ops Devotee | Contact Centre Judge, Auditor, Strategy Supporter and Commentator (Tech and Ops). at Injection Consulting Limited, based in Undy, Wales, United Kingdom. AeroLeads shows a work email signal at dma.org.uk, phone signal with area code 746, and a matched LinkedIn profile for Nerys Corfield.
Nerys Corfield previously worked as Director at Injection Consulting Limited and Contact Centre Consultant at Onecom. Nerys Corfield holds Ba European Business Management from University Of South Wales.
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AeroLeads found 1 current-domain work email signal for Nerys Corfield. Compare company email patterns before reaching out.
With over a quarter-century of hands-on experience in the world of contact centres – whether it's running them, scrutinising their operations, or judging their performance – I've developed a keen understanding of what truly drives their success. This experience coupled with an obsession into the world of contact centre technology means that when I conduct my proven contact centre discovery framework the practical and actionable recommendations cut across People, Processes, and Technology.My approach is tenacious, creative, pragmatic and unapologetically direct. I look to provide businesses with the clarity and conviction needed to bring about transformation helping them embrace meaningful enhancements and navigate a path to:✔️ Heightened Operational Performance✔️ Cost Reduction✔️ Elevated Customer Experience#ContactCenterConsultancy #OperationalExcellence
Listed skills include Outsourcing, Strategy, Management, Account Management, and 46 others.
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Elevate Contact Centre Excellence With blood, sweat and many tears managing contact centre services for the likes of Volkswagen; Sky; News UK and Centrica; with almost 100 audits conducted across all size, shape and type of Contact Centre operation and a wealth of experience collaborating with tech vendors and resellers I work as both a Consultant and.
Fareham, Hampshire, GB
Contributing to the Onecom mission of becoming the foremost connoisseurs in Contact Centre Service. Working with their impressive roster of Enterprise Customers furthering their success.
Bournemouth, Dorset, GB
Call on the expertise and experience of Channel Doctors We use experience and insights gleaned from different sectors and situations, but in a way that makes sense for you. We’ll listen and learn from both your people and customers and then tell you how it is – and how to make it better.
Princeton, New Jersey, US
For more than 25 years Servion has been trusted by customer-centric brands for architecting, implementing and managing Contact Centres and Customer Experience (CX) solutions.Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximising their existing investments.
London, GB
I have been part of the Council since July 2014 and was Chair for the three year term 2016 - 2019.“We are the DMA Contact Centre Council. Actively seeking to identify, reinforce, share and shape best practice”We work with the DMA to support political lobbying in areas that will directly impact marketing in contact centres (e.g. ICO's GDPR & PECR; Ofcom's.
Nantgawr, Cardiff, GB
Connect Assist supports third sector and other organisations that help people make positive life changes that last.The 24/7 contact centre provides information, advice, coaching, counselling, grants administration, social networking and website development from its contact centres in Cardiff.
Kanata, Ontario, CA
Mitel offer flexible and highly intuitive contact centre solutions. Servicing almost 900 contact centres in the UK alone with over 76,000 agent licenses (yes really!) across all sectors Mitel will have the solution to support your contact centre with their feature rich suite of solutions (Unified multi-channel contact centre application, WFM, outbound.
Ringwood, Hampshire, GB
Contact centre outsourcing experts proudly employing over 1,800 employees across 14 contact centres in 6 countries.
Chicago, Illinois, US
5 years at Broadsystem who sold to Callcredit Marketing Solutions (now Trans Union).4 years at Callcredit Marketing Solutions who sold the Bristol Contact Centre to Echo Managed Services.Managing these outsourced contact centre services for between 2 - 7 years; British Gas; SCA; National Apprenticeship Service; P&G; News UK; Brighthouse; Vodafone; Sky.
Richmond, Surrey, GB
Volkswagen Customer Services Teams - Passenger Cars and Commercial Vehicles (award winning nurture programme)
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Nerys Corfield works for Injection Consulting Limited.
Nerys Corfield is listed as Independent Contact Centre Consultant | CC Tech Pundit | CC Ops Devotee | Contact Centre Judge, Auditor, Strategy Supporter and Commentator (Tech and Ops). at Injection Consulting Limited.
AeroLeads has found 1 work email signal at @dma.org.uk for Nerys Corfield at Injection Consulting Limited.
AeroLeads has found 1 phone signal(s) with area code 746 for Nerys Corfield at Injection Consulting Limited.
Nerys Corfield is based in Undy, Wales, United Kingdom while working with Injection Consulting Limited.
Nerys Corfield has worked for Injection Consulting Limited, Onecom, Channel Doctors, Unify, and Blackchair.
You can use AeroLeads to view verified contact signals for Nerys Corfield at Injection Consulting Limited, including work email, phone, and LinkedIn data when available.
Nerys Corfield holds Ba European Business Management from University Of South Wales.
Nerys Corfield is listed with skills including Outsourcing, Strategy, Management, Account Management, Customer Experience, Lead Generation, Telemarketing, and Leadership.
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