Sugnesh Patel Email & Phone Number

St Leonards, New South Wales, Australia

Sydney, New South Wales, Australia

In this role I am working collaboratively with stakeholders to gather and document business requirements,rules and process flow for new systems design and within an agile methodology ensuring execution of grantsbusiness processes, best user experience and continuous innovation.Responsibilities include:• Assisting senior team in installing, configuring, and maintaining operating systems, servers, and other IT infrastructure.• Managing and troubleshooting networks, including routers, switches, and firewalls. And also, designing and implementing virtualization solutions using VMware or Hyper-V with implementing storage and backup solutions.• Successfully built client’s windows server from scratch including RAID configuration and applying group policies according to business requirements.• Monitoring and analyzing system performance and troubleshooting issues as needed.• Maintaining security and implementing best practices for protecting the organization's IT infrastructure.• Providing technical support and guidance to other IT staff and end-users.• Communicate necessary information to both internal and external stakeholders throughout the process• Working closely with product owners, portfolios, and other key stakeholders to get the requirements, and make a document and discuss with a senior team.• Having good understanding of ERP framework and currently working on Odoo ERP and developed the ERP for retail warehouse with inventory management and E-Commerce module.• Maintaining documentation and operating manuals.• Also, experienced in building and maintaining website including retail, hospitality, and real estate firms with HTML5, CSS3, JavaScript and PHP frameworks.

Cambridge Park, New South Wales, Australia

Responsibilities include: Managed up to 100 people and generated up to $8m in sales across 4 Dominos stores. Increased sales by up to 50% through sales, operations, customer, and inventory analysis, processimprovements, improved training program, and innovative promotional strategies. Troubleshot IT issues and ensured 100% health and hygiene scores across 3 random audits

Anand, Gujarat, India

In this role I am working with senior web developer team to design web module according to requirements and conducting testing of designed web module. Also, communicating with stakeholder for continuous changes according to their requirements.Responsibilities include: Demonstrated strong communications skills when developing program parameters with key stakeholders including clients, developers, and project leader. Created the websites content including design, graphics and functionalities ensuring cohesion, functionally and aesthetics Developing web module using HTML5, CSS3, jQuery and Bootstrap and have a good command on back-end development using Core PHP and its framework. Maintained and updates number of websites including company website with WordPress and Joomla Performed Quality-test and troubleshooting the website in various browsersAchievements: Successfully maintained local business website including promotion activities and daily updates which make them available on online business and increased 15% overall sale.

Master Of Informaion Technology, Network And Informatio Security

Bachelor'S Degree, Computer Science & Engineering, 8.03 Cpa