Nessa Robinson Email & Phone Number

With a focus on large-scale transformational initiatives, I combine 15+ years of legal, risk management, compliance and regulatory expertise with effective portfolio management capabilities. Trained as a lawyer, I made a strategic pivot to in-house roles where I leveraged my legal expertise while immersing myself in corporate culture and developing a deep understanding of the business which allowed me to initiate and drive change by embracing a broader perspective of organisational dynamics. I possess an innate ability to flex between big picture thinking and practical execution, providing a unique advantage in establishing and leading high performing teams and achieving results. Fostering team cohesion, pursuing strategic relationship building, and crafting powerful communications that create buy-in are among my strengths. I thrive on pursuing excellence, working with integrity, and finding solutions that lead to success.𝐂𝐚𝐫𝐞𝐞𝐫 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 ★Spearheaded the durable embedding of the Reserve Bank of New Zealand's Outsourcing Policy (BS11) Obligations within Westpac New Zealand, adeptly navigating a broad range of internal and external stakeholders. Lead a high-performing, multifaceted team across three portfolios exceeding $25 million, managing over 25 work-streams and collaborating seamlessly with all business units across the organisation. Strengthened compliance and simultaneously modernised the organisation's wider processes and capabilities. Leveraged exceptional stakeholder management with purpose-led strategies to achieve remarkable efficiency, delivering six (6) years' worth of work in three (3) years and propelling the organisation’s strategic transformation forward.★ Orchestrated the design, implementation and launch of a first of its kind digital education portal within Westpac NZ enabling 80+ initiatives from cross-functional agile teams within Westpac NZ to assess their Change initiatives within a six-month period.★Championed the successful launch of innovative functionality within Westpac New Zealand's Customer Relationship Management (CRM) tool, enabling vulnerable customers and their guardians to effortlessly transact with the bank.𝐖𝐡𝐚𝐭’𝐬 𝐧𝐞𝐱𝐭I bring a powerful combination of portfolio management and transformation skills, together with legal, risk, regulatory and compliance expertise. My passion for driving change, coupled with a dedication to achieving outstanding results, enables me to make a significant impact. Let's connect and explore opportunities to drive transformative change together.

• 

  Chief Transformation Officer

  Frame Group Limited

  Mar 2024 - Present - Auckland, New Zealand