Nessa Anderson Assoc Cipd Email & Phone Number

Lower Eashing, England, United Kingdom

Marlow, Buckinghamshire, United Kingdom

CIPHR is a specialist provider of SaaS HR, payroll, recruitment, onboarding and learning software through our HCM platform, CIPHR Connect.CIPHR Connect is designed to provide a frictionless people experience across the entire employee lifecycle and enables seamless integration, not only with CIPHR’s own solutions, but also to an ecosystem of specialist.

Maidenhead

Covering all elements of HR, Learning and Development and Recruitment from writing and delivering internal workshop content, through to designing employee engagement surveys and managing disciplinaries.

Marlow, Buckinghamshire, United Kingdom

Thames Valley

Thomas International provides people assessments which empower business, sport and education leaders to transform the performance of their teams and individuals - and deliver an immediate impact on their organisation.I worked with clients from a variety of sectors helping them to recruit, retain,develop and manage their teams effectively. Working with.

Marlow

• Managing a team of 6 people for a market leading psychometric assessment provider
• Responsible for improving the working standards of all Client Support Consultants by organising appropriate training, ensuring correct staffing levels, and ensuring internal sales records are kept accurately and up to.
• Creating job adverts, reviewing applicants and interviewing potential new support consultants. Training new employees to the high standards of client support expected by Thomas and taking them through a rigorous.
• Holding regular team meetings and 1 to 1s to ensure KPIs and individual PDPs are met.
• Organising CSC team projects, allocating tasks and distributing workload.
• Creating and updating team training laminates, putting together PowerPoint presentations to promote the CSC department as a great resource to all within Thomas.

• Working in a busy office environment making fact-finding calls and providing telephone support to both internal and external customers to ensure exceptionally high levels of client support.
• Referring to Salesforce, ensuring latest notes are accessed and understood to maximise the effectiveness of the call. Introducing new products as appropriate and pro-actively reaching decisions during those calls to.
• When indicated by buying signals or direct approach to make appointments with clients for Consultants to follow through.
• Meeting targets set by the sales director in relation to number and type of calls, and appointments booked.
• Twinned with the London region supporting consultants in writing proposals, doing online product demonstrations and filling workshop places.
• Helping to organise and host client development workshops.Awarded ‘Lofty Aspirations’ Award of Excellence for contribution to the business at 2012 National Conference

High Wycombe

• Working for the largest mobile network provider in the UK. Selling to potential customers, setting up new accounts and advising on phones, broadband and price plans
• Customer service and cashiering using Excalibur CRM system
• Meeting personal and store targets on a weekly basis
• Marketing new productsAwarded top sales advisor nationally 4 months running and came third in the company for mystery shop results in 2011

• Merchandising for a fashion jewellery concession company, working with 6 leading high street and supermarket stores including House of Fraser and Tesco.
• Covering my own base stores, supervising staff and standards within a cluster of stores, working and maintaining high standards, reading memos and following planograms with a natural flair for merchandising.
• Using excellent communication and organisational skills, taking ownership of my responsibilities, using my initiative, liaising with Store Managers, working towards maximising sales & promotional activity
• Solving logistical problems using creative thinking and spatial visualisation to prioritise and complete tasks