Nick Etten Email & Phone Number

Bloomington, MN

- Operations analysis & process improvements- Project workflow & resource capacity analysis- Data ETL planning an execution- API data pipeline & SAS coding- Evaluation strategy consulting- Data dashboard & KPI visualization w/ Power BI, SAS Viya, and QuickSight

Bloomington, MN

• Data Analysis (SAS Viya, Google Analytics, Power BI, Excel)
• Dashboard & Scorecard Development
• LMS Administration/Troubleshooting
• Survey/Learning Material Development

Greater Minneapolis-St. Paul Area

As part of a small and newly assembled team I took on the technical and operational challenges of building the infrastructure for our team resources, workflows, and project cadences. Also partnered with corporate communications and HR to assist with the education and retention of changing and emerging self-service HR practices across the organization.

Plymouth, MN

Coordinating with a small, specialized project team to facilitate the company's transition to a new HCM software by maintaining up-to-date employee records, as well as predicting and troubleshooting process flow issues.

Menomonie, WI

• Quickly assess a wide range of bicycles for defects and repair needs
• Provide descriptive estimates to customers regarding repair costs and completion time-frame
• Listen intently to customer needs and ask discerning questions to quickly discover core issues
• Operate cloud-based POS and troubleshoot as needed - conduct error free cash management
• Build relationships and develop friendships

Menomonie, WI

Taught youth ages 5 to 17 the skills, rules, and enjoyment of playing disc golf.

Menomonie, WI

As student training coordinator I led and facilitated efforts to meet the training demands of the organization by evaluating the various needs and goals of the staff and departments, capturing descriptive data, and advising on sound training methods as well as creating awareness of the numerous human factors which strongly impact training efforts.

• Review client’s subject matter content and begin sorting, organizing, and applying content to structured outlines
• Worked independently from a remote location to meet weekly goals and deadlines.

Menomonie, WI

• Develop and deliver the first structured training program for the staff of office assistants
• Consult on the development of interviewing and appraisal materials for our technical events crew
• Co-manage a team of 8 front office staff members, providing guidance and skills coaching
• Manage event resource allocation in regards to catering needs, technology needs, room setup requests, and other special requests for multiple clients on a weekly basis.

Greater Chicago Area

• Consulted on various business development strategies related to marketing, web elements, and services offered to grow overall business.
• Conducted target research on buyer personas, market competitors, and web elements to develop more targeted marketing and business strategies.
• Create wire-frame examples of potential web page designs and present on the impacts of the user experience and business objectives.
• Deliver virtual training catered towards enhancing the company's marketing capabilities through social media integration.

Greater Chicago Area

• Drafted detailed orientation and training to streamline on-boarding and more quickly engage newly hired TA's
• Created visually compelling instructional materials for students and professors to improve transfer and retention of course material
• Conducted SME interviews and collected relevant job process information for integration and design of more effective training materials

Chicago, IL

• Analyzed pre and post training program data using SPSS to evaluate initial effectiveness and make targeted program corrections
• Re-engineered program training materials into client-friendly lesson plans to expand services and build clientele
• Worked cooperatively to develop company strategy and goals
• Drafted and revise company policies and procedures

Menomonie, WI

• Managed 20 to 25 student staff across three departments
• Implemented 3 independent and self-sustaining training and hiring programs to better select and acclimate new hires
• Developed and integrated the role of a "Creative Media Specialist" to isolate and accelerate tasks related to multimedia marketing
• Initiated and developed the MSC's social media presence to connect and communicate more readily with the campus community

Menomonie, WI

• Led the selection and on-boarding process for the MSC's "Web Designer" role, ultimately selecting one of their most versatile employees
• Oversaw the bidding, buying, and install process for a new $20K patron tracking system, vastly increasing patron count accuracy
• Used Adobe Illustrator to create a colorized topography of architectural blueprints
• Partnered on the MSC re-key project by evaluating departmental building access needs and the newly designed building floorplan

Menomonie, WI

• Used Microsoft Access 2010 to develop a multipurpose inventory database of over 5,000 unique items
• Used export data from Access to Excel to coordinate an in-house surplus sales system
• Successfully sold 99% of all surplus items, bringing in $12,000 with a.01% margin of error
• Worked with numerous executive staff to plan details of a large scale building move procedure.

Memorial Student Center

• Responsible for the general safety and well being of MSC patrons and employees
• Acted as primary informational contact for police and EMS services during emergencies
• Openly welcomed customers, answered questions, and provided services as situations required
• Cash management of reserve change funds for on campus food and grocery services
• Provided assistance to other departments and staff when shorthanded or short on time

University Of Wisconsin-Stout

• Worked with and maintained a dense inventory of high-end audio/video equipment and components.
• Consulted with a diverse list of clients regarding their event's technical needs and possibilities
• Leveraged SME input to improve upon selection and training materials and methods
• Led a diverse team of 14 skilled A/V technicians, responsible for more than 2,000 unique event setups per year, and up to 20 per day
• Conducted more than 60 structured interviews and made final hiring decisions for a highly-demanding, student-run department
• Led more than 70 staff meetings, addressing both major and minor organizational issues

Master'S Degree, Industrial/Organizational Psychology

B.A., Psychology

Activities and Societies: Blue Devil Boxing ClubSecretary and Treasurer of Blue Devil Boxing Club for over 4 years. Formerly a registered.