Yachung Cheng Email & Phone Number

Taipei City, Taiwan

I am one of the lead product managers for a news product with tens of millions of daily active users. They manage two other product managers and are responsible for key aspects of the news product, including video experience, search, advertising, and content submission systems. In addition to management duties, I oversee A/B testing and the gradual rollout of new features, which requires close collaboration with the business team to brainstorm and discuss strategies. I also ensure that backend configurations and validations are meticulously set up to avoid impacting product operations.In the agile development process, I lead a development team, ensuring the progress stays within reasonable timelines. I also work with the business team to discuss requirements, define KPIs and business impact, determine priorities, manage deliveries, and track performance.The above is only part of my responsibilities within the company. Due to confidentiality, certain details cannot be disclosed—thank you for your understanding.

Taipei City, Taiwan

IxDA (Interaction Design Association) Taiwan is one of the branches of IxDA and it's the biggest design community in Taiwan. Yachung is one of the Directors and helping to promote design skills and methods in Taiwan.

Publish articles within UX area, includes CHINA UXPA 2015 conference, observation reports in Shenzhen, China. Continually focus on service design, common design and usability issues.

Taipei City, Taiwan

As an UX role to design BenQ website.In duty for B2B site revamp project, includes:1. Identifying Stakeholders2. Coordinating with team member3. Making research plan

Hong Kong

Project Lead and Service Design, jobs include:1. Project management, schedule, and deliver.2. Users' Experience researching, design, and planning.3. Apply SCRUM into the project.4. Recurring, training for marketing propose.5. Make everything happens.

Indianapolis, Indiana Area

Grading, submit feedback to students in 3 courses: 1.Legal and Social Informatics of Security2.Computer and Information Ethics3.Competitive Intelligence for Informatics I

Taipei City, Taiwan

In the 2 years experience, he wrote over 100 technical report, included new phone unboxing, reports and translated articles of Mobile World Congress 2010, testing report with new OS (Android 2.1, BADA), camera testing of iPhone 4, and more.In July 2009, the company held a technical writing training course and asked Yachung to be the lecture.

Taipei City, Taiwan

Yachung stayed in web project manager had more than 1 year experience in maintained and coordinated with CHT telecomm in "emome" (http://www.emome.net/),job included helping customer and understand needs. The internal task included sketching, prototyping and communicating with internal designers and R&Ds.Team lead was a job rotating to another team. After the rotating, he was promoted and led 7 members and rolled out 2 new services (Dr. iPhone and Hami Apps). Dr. iPhone is a channel which includes e-commerce and software reports. It is the first iOS channel on telecommunication in Taiwan market. The channel provides users new technology and guide for easier life. The e-commerce part holds many sales events in different holidays.Hami Apps is the second largest Android software market in Taiwan market (1st is Google). The project started since 2009, it was a secret project and it announced in mid-2010. One of the special functions in Hami Apps is "Voucher". Voucher is a system to redeem software after end-users purchase a new bundle phone. Hami Apps selects some local and valuable software for users, such as Naviking (GPS), Soyong Corp Dictionary,and i.Game Mahjong.The job included customer service, marketing events, EC sites maintenance, volume licensing, social network maintenance, coordinated with internal co-workers and customers. In 2010, one big task was developers recruiting job for application market. The team brought “Angry Birds” to Taiwan Market and had many marketing events with Rovio.inc.

Master’S Degree, Media Arts And Science, Gpa: 3.8

Activities and Societies: IUPUI Taiwanese Student Association

Master’S Degree, Human Computer Interaction, Gpa: 3.8

Activities and Societies: Award of Innovation 2014In Human Computer Interaction program since 2013, also studies in Media Arts and Science.

Master Of Education (M.Ed.), Technology Development Communication

Activities and Societies: Award of Student Website•Research in “Design and Implementation of Apply Online Tutoring Strategies in Web-based.

Bachelor Of Education (Bed), Educational/Instructional Technology

Activities and Societies: •2 years experience of Public Relations Director of Educational Technology Students Association •3 years.