Nevil Patel Email & Phone Number

Plano, Texas, United States

Auckland, New Zealand

As a Business Analyst, I specialize in analyzing sales results, market trends, and marketing activities to provide actionable insights. I source and integrate data from systems like SQL Servers, SAP, and Excel to create intuitive reports and visualizations using Power BI and Qlik Sense. My role involves:‣ Prepared detailed sales progress reports and forecasts with drill-down capabilities from top-level to material-level, enabling senior management to make informed strategic decisions.‣ Performed detailed project analysis to identify high win rate areas and reasons for losses, aiding senior management decisions.‣ Conducted market research and competitor analysis to identify trends, developed pricing simulations to optimize strategy.‣ Developed a comprehensive sales dashboard using Qlik Sense, increasing reporting efficiency.‣ Led warranty analysis, identifying process improvements and highlight areas for potential cost savings.‣ Crafted concise SQL queries to extract and transform inter-departmental data, reducing refresh times.‣ Utilized VBA and Python to streamline data processing.

Auckland, New Zealand

As a Technical Sales Engineer at Daikin, I collaborate closely with the account management team to deliver comprehensive product solutions and support to our customers. My key responsibilities include:‣ Prepared precise cost estimates and quotations for project tenders leveraging of strong product knowledge for product selection while meeting all key requirements,‣ Coordinated with suppliers and overseas factories to gather pricing, delivery, and technical information, ensuring accurate and timely communication.‣ Created automated pricing sheets using advanced Excel to streamline the pricing process and reducing manual effort.‣ Managed customer orders, including handling change orders and delivery dates, while maintaining high customer satisfaction scores.‣ Conducted follow-up calls and maintained strong customer relationships, providing feedback for continuous improvement and quality compliance.My role combines technical expertise with customer-focused service, ensuring that our clients receive the best solutions and support for their needs. With my strength in Excel/Word, I have created templates that are made available for the sales team improving overall efficiency and accuracy for pricing.

Grey Lynn

• Parts countering with technicians and customers.• Answering customer queries over phone and placing orders with suppliers.• Billing of internal requests for parts on service repair order.• Assisting the workshop staff to complete service jobs.

• Processing sales using POS system.• Assisted management in training new employees.• Providing excellent customer service to solve any customer queries.• Working in a fast-paced team environment.

Bachelor Of Engineering (Hons), Mechanical Engineering

Bachelor Of Commerce - Bcom, Finance, Information Systems

Bachelor Of Engineering - Be, Mechanical Engineering