Jacob Morrison Email & Phone Number

Panama City, Florida, United States

Represented customers in the purchase, sale, and leasing of residential and commercial properties.Conducted market research and analysis to determine property values, competitive prices, and marketing strategies.Developed and implemented marketing plans to promote properties and attract potential buyers or tenants.Collaborated with attorneys, mortgage lenders, home inspectors, and other professionals to ensure successful real estate transactions.Negotiated and prepared contracts, leases, and other legal documents related to real estate transactions.Maintained accurate and up-to-date records of properties, transactions, and customer interactions using CRM software.Provided exceptional customer service and communicated regularly with customers to keep them informed of progress, updates, and new listings.Attended networking events, open houses, and other industry- related events to build relationships and increase business opportunities.Stayed informed of industry trends, laws, and regulations, and maintain a high level of professionalism and ethical standards.

Panama City Beach, Florida, United States

Led a team of up to 15 service and engagement team members to ensure excellent customer service experiences.Trained and developed team members in providing exceptional service and engagement with customers, both in-store and online.Developed and implemented strategies to increase sales, improve customer satisfaction, and drive engagement through various channels, including social media, email, and phone.Monitored and analyzed customer feedback, identifying areas for improvement and implementing corrective actions to enhance customer experiences.Ensured adherence to company policies and procedures, including safety, security, and operational standards.Collaborated with other team leaders and managers to achieve company goals and objectives.