Amy Newport Email and Phone Number

Provide customer service for guests by answering inquiries, maintaining updated player data, and promoting venues and events within the casino. Enroll and assist members in loyalty program that provides promotional incentives such as meals, gifts, drawings and events. Prepare, promote and execute member events by depalletizing and staging gifts, informing guests of eligibility for event, performing check-ins and distributing gifts.

Managed operations, including performing open/close procedures, maintaining inventory, placing orders with suppliers, bookkeeping and cleaning. Assisted customers with sales, repairs and custom design inquiries. Supported jewelers by prepping repair jobs, managing supplies and communicating with customers on their behalf. Trained front of store employees on loss prevention, customer service and POS system. Collaborated to design marketing strategies and company procedures.