Ngan T. Email & Phone Number

Ho Chi Minh City, Vietnam

Instructional Designer for Executive Training Programs

Ba Đình District, Hanoi, Vietnam

- Elevated corporate clients' English by 20%, boosting communication and business performance through tailored training programs and a 95% satisfaction rate.- Empowered over 500 professionals with business English skills for career advancement and organizational success.- Championed instructor development, fostering knowledge sharing and a 15% retention.

Phu Nhuan, Ho Chi Minh City, Vietnam

- Transformed training: Redesigned customer service & interview skills program, boosting participant satisfaction by 25% and cabin crew recruitment success by 10%.- Empowered trainers: Implemented a coaching program, resulting in a 20% increase in trainers' ability to deliver impactful sessions.- Fueled learning culture: Established company-wide LMS.

District 1, Ho Chi Minh City, Vietnam

- Boosted Guest Loyalty: Led a team to consistently achieve 90%+ satisfaction by driving efficiency, resulting in a 15% growth in loyalty program enrollment.- Enhanced Guest Experience: Reduced wait times by 10% through improved service delivery, leading to higher guest satisfaction.- Championed Collaboration: Collaborated with the Marketing team to.

District 1, Ho Chi Minh City, Vietnam

- Increased training impact: Boosted participation by 25% and improved evaluation scores by 10% through targeted outreach, incentives, and robust feedback, ensuring alignment with employee needs.- Cultivated lifelong learning: Launched a company-wide initiative, increasing self-paced learning by 15%, and created an employee library, empowering professional.

Hoàn Kiếm District, Hanoi, Vietnam

- Engaged 95% of students through interactive methods, supportive environment, and real-world examples, boosting learning effectiveness.- Achieved 100% pass rate in proficiency exams with tailored lesson plans, ensuring successful learning outcomes.- Created supplemental learning materials enhanced self-study and learning outcomes, fostering a culture.