- Designed and delivered customized coaching programs for individuals and groups, covering career orientation topics and soft skills workshops such as self-awareness, goal setting, personal branding, networking, presentation and job search strategies.- Collaborated with universities (NEU, USTH...), schools (Tran Phu - Hoan Kiem, Phan Dinh Phung, Thang Long, Vinschool...), and organizations (NewPathway, DTT, STEM Academy...) to organize career events, workshops, and seminars for students and young professionals.

- Founded and managed business which offers personalized designs and modifications for customers who want to express their unique style and personality by wrapping, customizing motor parts and maintenance.- Supervised the marketing and promotion activities of 4 stores in Hanoi, using social media, online platforms, and word-of-mouth to attract and retain customers.- Leaded a team of 30 skilled mechanics and designers, ensuring high standards of workmanship, creativity, and customer satisfaction.

- Designed and developed module Soft Skills curriculum for the first year students of International School of Management and Economics of NEU.- Lectured and delivered soft skills training courses for students covering topics such as communication, teamwork, leadership, problem-solving, and critical thinking... with 98% students satisfied with classes and meet learning outcomes.

- Supported and shared professional work experience to students in module Professional Personal Development.- Operated career orientation events for the final year students including career counseling, CV review, mock up job interviews, working etiquette...- Executed co-operate programs of ISME including undergraduate program (IBD) and post-graduate program (Vietnam-Belgium): speciality Conferences, TakeOff Challenge d'Accor, Samsung Discovery for Students, Exchange Students programs with Solbridge University...- Planned and executed marketing activities for enrollment new students: annual Open Day, Enrollment Consulting Livestream, digital marketing (Google Ads, Facebook Ads, SEO...) and direct marketing activites at high schools in Hanoi area.

- Supervised the marketing activities of Pico, an electronic superstore chain.- Planned and implemented marketing campaigns for new product launches, promotions, and seasonal sales, using online (Facebook, Google Ads, SEO...) and offline channels.- Coordinated with other departments such as sales, operations, finance, and customer service to ensure alignment of marketing objectives and strategies.

- Managed the digital marketing activities for Thiên Ngân Galaxy, a film distributor that releases both domestic and foreign movies in Vietnam.- Created and executed digital marketing campaigns for various movies, using online platforms such as Facebook, YouTube, Instagram and Zalo.- Monitored and measured the performance of the campaigns, using metrics such as reach, engagement, views, clicks, conversions, and ROI.- Collaborated with movie producers, directors, actors, and influencers to create and distribute engaging content: trailers, teasers, posters, interviews, cine tour and reviews.

- Provided Vietnamese - English interpretation services for solicitors, police officers and court in North East area of United Kingdom.- Interpreted accurately and professionally in various settings such as legal consultations, police interviews, court hearings, and trials.- Maintained confidentiality and impartiality at all times, adhering to the code of ethics and standards of practice of the profession.