Customer Success Executive
Ho Chi Minh City, Vietnam
Mobio is a Martech Saas start-up specializing in Customer Data Platform which integrates Artificial Intelligence and Machine Learning to centralize customer data and execute omnichannel marketing campaigns.• Managed top portfolio partners includes: VIB Bank, Guardian, Sapporo, Routine• Providing support, guidance to marketers, salespeople, and service professionals across our customers that are using the Mobio software• Communicated thoughtful, customized solutions to customers including developing loyalty apps, integrating POS, Wifi Marketing, Website, ...• Executed, and analyzed client historical marketing strategies, campaigns to drive, implement segmentation, life cycle and behavioral marketing messages (Email, SMS Brandname, App push, Web push, Zalo Mess)• Successfully cross-sale other product features to existing clients • Solving other technical matters