Ngoc Pham is a Operations Director at UpBase Ecommerce Enabler.
Upbase Ecommerce Enabler
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Head Of Operations Hồ Chí MinhUpbase Ecommerce Enabler Feb 2024 - PresentHo Chi Minh City, Vietnam
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Head Of OperationsVo Nguyen Co., Ltd Jul 2020 - PresentBình Thạnh, Ho Chi Minh City, VietnamIndustry: F&B (Canned milk tea - "Tra sua Thom")Main responsibility: - Supply Chain+ Planning:++ Follow SO and prepare production plan;++ Evaluate sales volume (weekly, monthly, quarterly).+ Warehouse++ Control the inventory of ingredients, material as well as final products;++ Maintain the condition and operation of cold warehouses.+ Logistics++ Supervise all logistics activities from employee to 3PLs;++ Check and evaluate status of SO (daily, weekly, monthly).+ Purchase++ Sourcing supplier, negotiate the price, volume, etc;++ Periodically evaluate suppliers.- Finance++ Control cash flow, revenue from customer and payment for supplier. ++ Update and review BOMs of all products;++ Control COGS as well as sales price.- Systems++ Review and renew the procedure of company in synchronization with ISO9001:22000.++ Apply new ERP system (a customized version of Odoo).++ Responsible for sales, purchase as well as labor contract of the company.
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Operations DirectorKootoro Vietnam May 2022 - Sep 2023Main responsibility: Optimize operations of vending machine (nearly 350 machines)- Supply Chain:+ Demand planning: Manage sales forecast, order proposal;+ Final goods warehouse: ensure the inventory, conditions of warehouse;+ Logistics: Arrange the filling schedule.- Maintenance: + Control error (status, rate, ...) related to hardware of vending machine;+ Install new machine according to the requirements of the partner;+ Manage components, equipments of team.- Performance of vending machine:+ The goods on the machine are displayed in accordance with the demand of the customer;+ Ensure vending machine is in good condition, stable operation and low refund ratio;+ Coordinate with tech department to optimize software.- New market:+ Develop new policy to simplify the system;+ Set up new office and operation system in Hà Nội, Đà Nẵng.- Software development:+ Improve the features of software with Dev. team+ Implement new projects according to customer's requirements- Management: + Control the workload of the department (nearly 40 people)+ Rebuild performance policy for teams + Review processes, re-control the system, reduce risks during operation of teams.* Achivement:+ Average revenue increase 2 times after 6 months;+ Refund rate reduced from 4,1% to 0.7%;+ Started operating in Hà Nội, Đà Nẵng.
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Supply Chain ManagerDctech Oct 2019 - Jul 2020VietnamIndustry: Plating material and machineryMain responsibility: - Demand Planning:+ Issue new production code with suitable categories;+ Restructure forecasting model (safety stock, re-order point, ...) base on goods characteristics (Machine and material), strategy (make to order and make to stock), lead times (7 - 150 days), MOQ, seasonal adjustment, ... ;+ Cooperate with Sales Department to finalize forecast (weekly, monthly);+ Forecast measurement (weekly, monthly, quarterly).- Purchase:+ Sourcing product/supplier base on Purchase request and negotiate price;+ Evaluate supplier (yearly);+ Maintain relationship with supplier.- Import-export:+ Sourcing 3PL services (freight, trucking, insurance);+ Monitor delivery schedule of shipments;+ Customs clearance.- Warehouse:+ Maintain operation of warehouse (more than 3,000 items);+ Maintain inventory conditions;+ Periodic tally;+ Apply QR code to control goods in warehouse.- Inland transportation:+ Arrange delivery schedule from D.C to customer;+ Transfer goods between internal warehouse;+ Maintain condition of vehicle.- Management:+ Manage activities and evaluate KPI of Supply chain Team (11 persons);+ Manage the cost of Department, build up yearly budget and review quarterly;+ Organize S&OP, balance demand and supply.- Other task:+ Handle legal part and take responsibility for all commercial contracts of company;+ Participate in DC Team for ERP Project (Odoo - an open ERP), handle all modules which related to Supply Chain process.
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Logistics And Warehouse ManagerHung Phat Fruits Producing Company Limited (Andros Asia) Oct 2018 - Oct 2019Nguyen Dang Giai, Thao Dien Ward, District 2, Ho Chi Minh CityIndustry: F&B (Frozen fruit and Jam)Main responsibility: - Control warehouse:+ 2 material warehouses of 2 factories;+ 2 frozen warehouses which include 4,500 pallet locations for storing frozen fruit;+ 1 normal warehouse which include 2,500 pallet locations for storing goods;+ Periodic tally;+ Maintain storage conditional.- Logistics:+ Customs, trucking, Import and Export (around 30 containers per month);+ Inland transportation.- Manager:+ Sourcing 3PL supplier;+ Workload, working time of all members in Department;+ Conditions and materials of warehouse;+ The cost of Department.
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Logistics Team LeaderBranch Petrovietnam Technical Service Corporation - Long Phu 1 Thermal Power Plant Project Board Oct 2016 - Oct 2018Thanh Duc Hamlet, Long Duc Commune, Long Phu District, Soc Trang ProvinceIndustry: EPC ContractorProject: Long Phu 1 Thermal Power Plant Main responsibility: - Control workload of 4 members in Logistics team.- Update Delivery Schedule plan of Goods, Material and Equipment of Project. - Renew Procedure for receipt, inspection and acceptance Goods of Project.- Check imported documents to ensure this is synchronization with project as well as Vietnam Customs regulation and Review Method of transportation from 3PL;- Cooperate with 3PL for Customs Clearance, receiving Goods at Port, observing transporting from Port to Site as well as loading and unloading Goods.- Hand over Goods to Material Control team at Site, check and ensure storage conditions in compliance with Supplier's instructions.- Maintain relationship with customs office.
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Logistics ExecutiveOtsuka Thăng Nutrition Co., Ltd Jan 2013 - Aug 2016VietnamIndustry: F&B (Ion supply drink)Main responsibility: - Prepare and implement Logistics and Warehouse procedure of company.- Set up and manage the Logistics and Warehouse Team.- Control all logistics and warehouse activities.- Prepare schedule and process customs clearance for importing goods.- Process payment for 3PLs.- Recover Account Receivable.- Register promotion program with Department of Industry and Trade.
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Warehouse AssistantLix Detergent Joint Stock Company 2011 - 2012NguyễN TrãI, Thanh Xuân, Hà NộIPractice and working in the Sales department (assistant for storekeeper) of Lix Detergent joint stock Company, arrange goods in the inventory and control goods in and out. As well as, I assist in recapitulating, analyzing market information.
Ngoc Pham Education Details
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University Of Economics, Hồ Chí MinhEconimics Law -
Foreign Trade University Hà Nội7.54
Frequently Asked Questions about Ngoc Pham
What company does Ngoc Pham work for?
Ngoc Pham works for Upbase Ecommerce Enabler
What is Ngoc Pham's role at the current company?
Ngoc Pham's current role is Operations Director.
What schools did Ngoc Pham attend?
Ngoc Pham attended University Of Economics, Hồ Chí Minh, Foreign Trade University Hà Nội.
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