Ngoc Bao Dao Email & Phone Number

Vietnam

Vietnam

- Educate sellers on when should use seller voucher and how to use this feature effectively- Further drive seller voucher adoption through feature improvement, incentive programs and collaborative partnerships with Seller Management team- Support owners of other seller marketing features in adoption growth planning- Improve task efficiency through frequently listening to stakeholders, developing clear procedures and automating processes

Vietnam

- Developed new buyer acquisition project by collaborating with Sales team to get more good and exclusive deals for new users- Researched and created a report for forecasting consumer demand on Looker Studio- Closely worked with regional Marketing team to scale up SEO, Google ads and Shopping ads campaigns- Upgraded Shopee blog and helped triple the daily organic traffic within 5 months- Optimized Facebook and Google Ads campaigns for Mall sellers

Vietnam

- Scaled and optimized Google Ads campaigns- Managed Metail project which offered a unique web service that allowed users to try on clothes right on Adayroi.com- Conducted market researches for Sales team- Assisted Department Head in conducting interviews, meeting up with international partners and composing meeting follow-up emails

Vietnam

- Participated in developing and managing VinPro’s Loyalty Program and VinID Card Program- Helped retain existing customers via email newsletters and sms- Made reports to Customer Service Manager on consumers’ shopping habits, interests, demographics, and the performance of VinPro’s loyalty program- Assisted in conducting the “Service from the Heart” seminar in order to improve customer services at stores

Orange County, California Area

- Assisted with monthly digital marketing strategies and campaigns for business clients, GMR Web Team, and GMR Transcription- Developed marketing strategies for GMR Web Team's Linkedin Page and helped create content for the page- Created and uploaded weekly posts for GMR Transcription's Facebook pages (i.e. main page, Business, Legal, and Translation)

Volunteer Service Programs

- Planned and conducted the Social Justice Summit 2014 to promote social responsibility towards human rights, cultural diversity, and environmental issues- Worked with the other members in the Students ACT team to determine the theme for the event, find keynote speakers, and run fundraising campaigns- Contacted and followed up with food vendors for the event- Took charge of marketing the Social Justice Summit 2014: social media marketing, flyer design, tabling, class presentations, and email marketing- Attended weekly meetings with team and Volunteer Service Programs’ Assistant Coordinator/Coordinator- Attended bi-weekly meetings with the Board of Advisory- Recruited, trained, and managed volunteers- Organized and updated files on computers

Tutoring Center

- Helped students understand concepts in Economics, Accounting, and Computer Information Technology- Assisted students in developing problem-solving skills

Master'S Degree, Business Administration And Management, General

The program is hosted by Western Sydney University and University of Economics Ho Chi Minh City.

Bachelor Of Arts (Ba), Marketing

Activities and Societies: American Marketing Association, Students Act

Associate Of Arts (Aa), Business Administration And Management, General

Activities and Societies: Alpha Gamma Sigma Honors Society, Human Services Association Club