Nathan Gonzalez Email & Phone Number

Orlando, Fl, Us

Orlando, Florida Area

• Managed client trade show exhibit programs within the healthcare and dental industries, with both custom and pre-built booths ranging from 400 - 2500 sqft.• Controlled approved project budgets in excess of $500k, identified and shared project scope changes.• Communicated all event efforts with nationwide offices and coordinated with Logistics, Warehouse, and Field Labor.• Traveled extensively through the year to provide onsite management of exhibits and satellite events. o Healthcare: Medtrade, ATS, SLEEP, AARC, SIR, SNMMI, RSNA o Dental: Yankee, Chicago, Hinman, CDA, ADA, DSW, GNY o Consumer: CES

Orlando, Florida

• Plan all aspects of service functions on exhibitions with 1,200+ vendors and revenue in excess of $3,000,000.• Develop client specific service plans and consistently maintain service scores at 92% and above.• Supervise and direct service team of 15+ workers at show-site, and through show-close. • Schedule staff, book travel, order equipment, and prepare show folders.• Assist exhibitors pre/during shows with ordering furniture, shipping, and labor.• Order, track, and enter actual labor time for billing purposes. (Hang Sign, Freight, Forklift, I&D)• Work with internal freight programs, running reports and tracking exhibitor freight.• Audit, bill, and provide accurate financial statistics for exhibitors pre, during, and post show. • Resolve open service issues in a timely and efficient manner.

Orlando, Florida

• Coordinated weekly, bi-weekly, and monthly e-newsletter publications.• Composed event flyers and invitations.• Managed two annual online auctions.• Produced event PowerPoint presentations and loops.

Orlando, Florida Area

• Create unique graphics and presentations to bring a visual element to internal events for employees and VIP clients as well as external events.• Gather articles and design quarterly newsletter for all convention center employees and partners. • Reach out to local community service and civic organizations to coordinate informative presentations

Orlando, Florida Area

• Checked hotel guests in and out of 2,000 room property.• Addressed guest complaints with care, and fix issues including room changes, booking extensions and reductions.• Responsible for knowledge of entire property including room blocks for major convention/events in-house.

Orlando, Florida Area

• Experience portraying world famous Disney characters including face roles in several entertainment offerings including atmosphere, parades, and shows. • Belonged to area safety committee; worked closely with management to monitor and examine work area for any safety deficiencies. • Recruited by Disney Character Events to portray Disney characters at special events across Walt Disney World Property as well as media events.• Responsible for attending rehearsals and remaining flexible while working with choreographers, staging specialists, and other park-wide partners on products including "Fantasmic", "Block Party Bash Parade", "Celebrate A Dream Come True Parade", "Move it, Shake it Celebrate it Street Party", "Pixar Pals Countdown to Fun Parade"• Development of time management skills and effective communication.

Orlando, Florida Area

• Engaged large groups of guests by guiding informative tours.• Safely operated vehicles that carried guests throughout attraction.• Maintained safety of guests during ride by utilizing Disney’s service basics.• Provided information on Disney parks and assisted guests.

• Planned and executed digital promotions online and at wedding events to increase social fan base.

Orlando, Florida Area

• Utilized guest service skills to handle guests needs effectively.• Coordinated guest check-ins for vacation tours.• Generated daily guest/vacation counselor reports. • Answered general interest calls and provided guests with directions to local area destinations.

Sandusky, Oh

• Secured and counted bank every shift.• Processed cash and credit payments and provided change.• Accommodated hundreds of guests at food service location.

Bachelor Of Science (Bs), Event Management

Activities and Societies: Professional Convention Management Association, Meeting Professionals InternationalCAB & CAB 2013 - Hooray.

Associate Of Arts (A.A.), General Academics