IT and Cyber Security Professional with several years of progressive IT Support including network, desktop, and operations support; project coordination, project management, technical writing, documentation, automation strategies, and leadership. Exceptionally skilled in customer service, teamwork, and relationship building. Actively growing Cybersecurity studies and certifications, and pursuing PhD in Leadership and Information Technology Management. Well versed in Cybersecurity, Threat Hunting and Analysis, Cloud Computing, Network monitoring, and SOC technologies; also interested in Program and Project Management support for Cyber Teams. Hobbies and interests also include mysteries and book writing, entrepreneurship, app creation and development, yoga and mindfulness practices.Specialties: Network monitoring, incident handling, problem solving, operations support, system administration, knowledge management, LAN and desktop support, network engineering, Other strengths/skills include strong leadership and teamwork, strong documentation skills, process and procedure, problem solving, creative and proactive thinking, fast learner, solutions provider, tech writing, requirements gathering, project planning, infrastructure, organizational, and operations management support.