Evelyn Ngugi Email & Phone Number

Lead and mentor the implementation team to foster collaboration and excellence while achieving domain expertise through market analysis for data-driven solutions. Align company services with client needs, efficiently managing projects for on-time delivery.Analyze project performance data to report on successes, lessons-learned, and to inform continuous improvement strategies.Collaborate with sales for new opportunities.

Boston, Massachusetts, United States

Winchester, Massachusetts, United States

Greater Boston Area

• Reduced inefficiencies in decision making by 20% in less than two months by collaborating with cross functional teams to research and building business applications dashboards. • Analyzed large operational and customer data, and created visualizations on sales, costs and profit opportunities. Presented recommendations to team lead.• Decreased overall efficiency costs by researching, modeling and implementing an inventory management system.

Greater Boston Area

Worked on a Field project with Lukkap Data & Analytics, a 2019 MassChallenge cohort member. • Analyzed potential target market for new service in collaboration with a cross functional team.• Measured, presented, and communicated marketing research findings to company executives.• Led, and designed research repository system for different teams, increasing access to data for the whole company.

Winchester, Ma

General Manager/Shift Manager/Barista• Started as a Barista promoted to shift Manager and finally General manager• Reduced store employee turnover by 15% by managing, mentoring, and developing a training template for a team of baristas and assistant managers.• Increased sales growth and profit by analyzing customer feedback and selecting high-selling products in collaboration with merchandising leadership. • Improved customer satisfaction, growth, and loyalty by 20% by engaging… Show more General Manager/Shift Manager/Barista• Started as a Barista promoted to shift Manager and finally General manager• Reduced store employee turnover by 15% by managing, mentoring, and developing a training template for a team of baristas and assistant managers.• Increased sales growth and profit by analyzing customer feedback and selecting high-selling products in collaboration with merchandising leadership. • Improved customer satisfaction, growth, and loyalty by 20% by engaging with and providing personalized experience to each customer. Show less

Salem, Ma

• Established a book return system resulting in 75% of books returned; led to reduced expenses to the store of 2% each semester• Created a staffing needs forecast allowing the hiring manager to prepare efficiently for the hiringseason and reducing training and interviewing costs• Established and led a training system based on questionnaire data from former employees resultingin higher numbers of returning employees each hiring season

Lukenya, Kenya

• As a high school student, founded and managed school-based math tutoring company• Formulated the syllabus, planned for weekly lessons plans, prepared exams, monitored studentperformance and provided feedback• Taught two classes of 7 students 4 times a week. Increased student grades by a grade as well as the school's mean grade

Masters Of Science, Business Administration And Management, General

Bachelor Of Business Administration (Bba), Accounting And Business/Management