• Manage a property search engine Xome.com and Mobile apps, enabling buyer to find their dream home• Work in all aspects of the SDLC and Agile methodologies include writing requirement, user stories, release notes, prioritizing backlog• Work with partners and internal teams to execute key initiatives and bring new capabilities to the site• Implement and maintain white label sites and ongoing enhancements to meet customer business needs• Implement SEO improvements and maintain site compliance including MLS, ADA, state privacy policies• Work in all aspects of the SDLC and Agile methodologies include writing requirement, user stories, release notes, prioritizing backlog• Leverage Google Analytics for usage tracking and other metrics to drive data driven decisions regarding site improvements• Manage an end-to-end lead management system, desktop and Mobile apps, connecting seller and buyer to the best agent in the area, with support all the way to closing with > 35% conversion rate

• Manage a property search engine with 1.6M visitors, via Xome.com and Mobile apps, enabling buyer to find their dream home• Manage an end-to-end lead management system, desktop and Mobile apps, connecting seller and buyer to the best agent in the area, with support all the way to closing with > 35% conversion rate

• Led B2B Ancillary and Merchandising solutions in all channels to airlines including web and Mobile, with capabilities catered to increase airline revenues and passenger experiences• Utilized all aspects of Customer Relationship Management data and calculated metrics to personalize offers to customers, to deliver the right product at the right time to the right customer• Increased airline ancillary revenue 20% year over year to $70M by combining software capabilities and industry expertise consultancy• Led solution to deliver critical and real time notifications on itinerary changes and re-accommodation• Combined different retailing techniques in all touchpoints to increase conversion and use analytics and dashboards to measure success of strategies applied for airlines• Provided strategic direction for solution product roadmap and maintained its competitive position by understanding market specificities, competition, and industry trends in the merchandising space• Established and maintained relationship with customers to pilot new capabilities validating solution success and minimizing global launch risks

Prioritized and aligned projects to ensure implementation success for Southwest.com • Planned and managed projects to align with southwest.com website Development Operations vision and roadmap• Bridged engagement with Enterprise Technology Development Operations team to minimize launch risks

Provided strategic direction and capabilities for end to end airline crew management solution with different functions used by airline users and crew members, in desktop/web/ mobile channels• Executed and managed build vs buy partner strategy for quicker time to market of complete solution portfolio• Increased customer product awareness and created user community by organized annual user conferences including preparing market materials, presenting new product capabilities and customer networking. Utilized participant feedback to improve products.• Acquired new customers by partnering with pre-sales team, owning the complete RFP response.• Illustrated solution robustness by executing Due Diligence and Proof of Concept exercises to meet customer needs.

Managed existing and new implementations across all phases of delivery life cycle for end to end airline Crew Management system• Managed day to day and long-term operations across global functional resources• Built features for crew operations system including regulatory compliance, operational efficiency, and cost management, leveraging Agile methodology, to help airline manage crew operations effectively• Collaborated with delivery team for migration and new implementation of crew management system

Managed development resources and performed administrative functions including performance reviewsPrioritized product issues and enhancements based on development resources and skill sets. Served as system and business subject matter expert for new team members and cross functional teams, especially in areas of rules and optimization• Analyzed issues and coordinated product integration with other solution areas for end to end solution consistency• Mentored new team members and provided training on solution capabilities improving onboarding process

Resolved product issues and implemented product enhancements from specifications using C/C++ programming languages and Oracle database. Provided customer onsite support during project implementation and production