Rosette Nguyen Email & Phone Number

Mountain View, California, Us

Supporting Fintech Organization

Mountain View, California, Us

Mountain View, California, Us

Mountain View, California, Us

Mountain View, California, Us

Collaborate across developer marketing, advocacy, QuickBooks, and engineering stakeholders to plan global developer event strategy. Administer end-to-end planning and logistics including communications and reporting for internal and external events. Manage vendors and agencies relations including purchase orders.

Generated daily, weekly, and monthly data reports for sales analysis. Managed daily administrative duties in fast-paced office environment. Implemented electronic file and paper documents via EMR accurately and on time. Authorized insurance prior to scheduling appointments. Operated pre-screening with an autorefractor, visual field, and Fundus camera. Key Contributions:- Boosted office volume from 0 patients in start-up office to 11K patients in 2 offices (5K in one, 6K in other). - Attained high customer loyalty and satisfaction with 5-star Yelp rating by consistently delivering excellent customer relations.- Developed office workflow processes for higher efficiency and productivity.- Efficiently and effectively resolved 100% patient complaints while keeping composure and positivity.- Created and enhanced healthcare implementations to improve practice standards.- Strengthened patient’s understanding, comfort, and trust by explaining HIPAA, detailing how their rights were protected, and ensuring all insurance and patient care processes complied with HIPAA.- Increased sales and enhanced patient loyalty by allowing patients to choose different tiers of recommended eyewear based on their preferences and explaining various packages and price ranges

Directed sales and relationship management to customers across USA, Canada, and Asia. Coordinated travel plans and weekly itineraries for CEO and sales representative for trade shows nationwide. Strategized booth set up and train live demonstrations for large exhibit trade shows. Key Contributions:- Expanded territory sales from $1M to $4M within two years by renegotiating account contracts.- Successfully launched new award-winning innovative products in medical industry.- Designed and executed large dental trade show space and finalized hall space paperwork and allowing sales reps to stay on site for event.- Travelled and presented at 60+ trade shows (~1-2 per week), including seminars and dental universities.

San Jose, Ca, Us

Conducted testing and experiments for wafer processing by collecting data results for engineering designs. Key Contributions:- Gained certification on multiple KLA tools for test and experiment process.- Resolved issue of processing additional wafers by reviving all broken wafers, exceeding additional 10% of new wafers logged, and passing perform visual inspections by leading team to rerun new wafers process before deadlines, reviewing statistical data, and troubleshooting defects.

Us

Served as administrative assistant for CEO and CFO, managing all office and sales operations. Created proposal draft and final proposal delivery for proof of insurance.Key Contributions:- Spearheaded special event insurance for Grammys, Oscars, and MTV Music Awards.- Expedited delivery in locating proof of insurance (POI) as last-minute request before Oscars event by finding insurance vendors to issue POI within 24 hours and having venue sign off on it.