John Nguyen Email & Phone Number

Seattle, Wa, Us

United States

• Bring business intelligence, and data analysis to clients across multiple industries: agricultural firms, broadband providers, local governments, and utilities.• Support clients with identifying, implementing, configuring, testing, maintaining reports, and planning using data visualization and forecasting tools. • Develop data strategy, KPIs, and measures to enable clients to see the full breadth of their business in new ways. • Review and assess existing analyses and visualizations for continuous process improvement.• Regularly meet with key stakeholders and clients to facilitate agile synchronization of efforts and awareness.• Accountable for juggling multiple projects of various scopes, frequently pivoting as deadlines and shifting business needs.• Develop data visualization and/or similar presentation programs to generate data insights to inform business recommendations.• Leverage Tableau Dashboards, Smart Sheets, and various Data Sources.• Exercise strong communication during leadership presentations of business findings and recommendations.

Renton, Wa

• Performed inspections of the mechanic’s workmanship per engineering specifications.• Tested parts and assemblies along with process audit to ensure the quality of products.• Identified, documented, and reported root causes of chronic issues and safety concerns.• Collaborated cross-functionally with manufacturing, and engineering to generate solutions.

Snoqualmie, Wa

Jacksonville, Fl

• Supervised over 70 poker tables with more than 100 employees. (FL’s largest poker room) • Delivered employee performance evaluations and provided coaching for career growth.• Monitored operations to ensure compliance with tribal PACTs and state/federal regulations. • Resolved customer issues to create a positive customer experience and customer loyalty.• Consulted with executives to design an efficient business process to minimize costs.• Partnered with the marketing department to implement strategies for business growth.

Clarksville, Tn

• Facilitated New Hire Training Program for classes of 30 participants in six-week cycles. • Mentored agents for success by refining their soft skills along with their technical skills.• Instilled upon new employees AT&T's customer service policies and best practices.• Demonstrated how to operate and troubleshoot computer systems and software.

Master Of Science - Ms, Business Analytics

Bachelor Of Arts - Ba, Business Administration And Management, General

Activities and Societies: Sigma Phi Epsilon

General Studies