Viola Ng Email & Phone Number

Richmond Hill, Canada Area

• Manage front-end/back-end development and functionalities for the yrt.ca website, ensuring information displays and posts accurately on web and mobile while optimizing a user-friendly and accessible experience for customers • Manage/design large-scale communications campaigns, including the creation of webpages, print/web collaterals, interior bus cards, print/digital newsletters, posters, public notices, and multimedia content• Create/design print and web materials to support… Show more • Manage front-end/back-end development and functionalities for the yrt.ca website, ensuring information displays and posts accurately on web and mobile while optimizing a user-friendly and accessible experience for customers • Manage/design large-scale communications campaigns, including the creation of webpages, print/web collaterals, interior bus cards, print/digital newsletters, posters, public notices, and multimedia content• Create/design print and web materials to support program initiative and mass distribution, often managing print production with outside vendors for final project delivery• Perform quality control testings on various mobile apps, often provide recommendations and design mockups on app improvements to ensure an optimal usability for customers• Create/manage video and animation projects from start to finish, including concept creation, storyboarding, graphic design, video editing, composition, and media export Show less

Toronto, Canada Area

• Digital and print design consulting services to business clients with a focus on strategic document creation, design, storyboarding, and publication• Business support via RFP reviews, corporate brand management, and website maintenance

Vancouver, Canada Area

• Co-founded a points/travel blog targeting Canadian readers to educate on collecting/redeeming points for travel and everyday spend• Created Pointshogger’s brand identity, including developing print/online materials for marketing purposes• Generate written/visual content on social media which includes travel via reward miles to share the perks of points redemption, increasing traffic to the website of 1000+ daily views, with 400+ Facebook followers and 500+ Twitter… Show more • Co-founded a points/travel blog targeting Canadian readers to educate on collecting/redeeming points for travel and everyday spend• Created Pointshogger’s brand identity, including developing print/online materials for marketing purposes• Generate written/visual content on social media which includes travel via reward miles to share the perks of points redemption, increasing traffic to the website of 1000+ daily views, with 400+ Facebook followers and 500+ Twitter followers• Prepare print marketing/promotion collaterals for the Pointshogger team attending reward points events• Build relationships with points-related organizations to increase awareness and expand the blog’s follower base• Wordpress theme maintenance to ensure contents publish as scheduled• Analyze the Pointshogger website for areas of improvement Show less

Vancouver/Toronto, Canada Area

• Lead/coordinate multi-million dollar proposal pursuits managing internal/external teams to produce content in a fast-paced environment for a timely and accurate submission• Contribute to proposal development in Canada and US to win over $500 million in project value of major healthcare projects, often strategizing storytelling and graphic components for an engaging submission• Create and implement graphics in accordance to the firm’s graphic standards for a consistent brand… Show more • Lead/coordinate multi-million dollar proposal pursuits managing internal/external teams to produce content in a fast-paced environment for a timely and accurate submission• Contribute to proposal development in Canada and US to win over $500 million in project value of major healthcare projects, often strategizing storytelling and graphic components for an engaging submission• Create and implement graphics in accordance to the firm’s graphic standards for a consistent brand message on print proposals and deliverables• Draft, edit and evaluate content and manage production process for a variety of marketing collateral, including proposals, project profiles, resumes, niche-market custom collaterals• Research information on a variety of healthcare / industry / client-related topics, including trends, competition, growth opportunities• Ensure consistency of brand messages across multiple media (proposals, conference speaking opportunities, social media, print media)• Manage quality control process for keeping project data and resumes current and consistent• Coordinate with outside vendors (proposal material, template transfer, production) Show less

Burnaby, British Columbia

• Help small businesses create a brand identity with graphic design materials such as business cards, company logo, brochures, web banners, professional document packages for companies• Set up, design, and occasional maintenance of WordPress websites using HTML + CSS• Provide services maintaining social media channels and develop strategies to increase exposure online

Toronto, Canada Area

• Assist in upcoming Canadian Points University Toronto conference in various marketing roll-out activities, including WordPress management, social media campaigns, and event planning #PointsUYYZ• Strategize in marketing efforts to increase exposure of event and entice ticket sales

Burnaby, British Columbia

• Manage Simon Fraser Consulting (SFC)’s marketing team consisting a graphic designer and a website analyst• Oversee all social media channels of SFC (Facebook, Twitter) via HootSuite and print materials for events• Increase traffic and exposure for SFC social media channels and monitor statistics via Google Analytics to upkeep social media presence with members and followers• Establish branding protocols to ensure appropriate usage of logos and strengthen… Show more • Manage Simon Fraser Consulting (SFC)’s marketing team consisting a graphic designer and a website analyst• Oversee all social media channels of SFC (Facebook, Twitter) via HootSuite and print materials for events• Increase traffic and exposure for SFC social media channels and monitor statistics via Google Analytics to upkeep social media presence with members and followers• Establish branding protocols to ensure appropriate usage of logos and strengthen the club’s brand image• Design print/web graphics for promoting professional consulting events to the SFU student body Show less

Victoria, Canada Area

• Designed logo concepts in a rebranding project for SSBC and its divisions to refresh and modernize the department’s brand identity. Concepts were approved to the final round for consideration of senior executives’ further decision• Created professional print and web layouts for business documents and booklets for internal and external clients in accordance to the graphic standards of SSBC and the BC Provincial Government• Designed web banners to revamp the internal website and… Show more • Designed logo concepts in a rebranding project for SSBC and its divisions to refresh and modernize the department’s brand identity. Concepts were approved to the final round for consideration of senior executives’ further decision• Created professional print and web layouts for business documents and booklets for internal and external clients in accordance to the graphic standards of SSBC and the BC Provincial Government• Designed web banners to revamp the internal website and print banners for various internal/client events• Developed web surveys for government employees across BC using interactive flash animation and HTML + CSS Show less

Ottawa, Canada Area

• Proofread, updated, and published communication documents on the department’s official website under strict deadlines, complying with standards that accommodates visitors with different needs• Analyzed and researched effective ways of website navigation for web users and generated written reports for evaluation• Prepared web content using OpenText software for uploads on the department’s official website

Burnaby, British Columbia

The Royal Canadian Air Cadets’ marching band program assist youth from ages 12-18 who have a strong interest in music and leadership. As a band officer in charge of a 25 member marching band, I teach the members musical skills, leadership, and teamwork to be a proficient marching band for their local squadron and their community. The band participates in numerous annual community events which require the coordination of the band officer to make it happen. I also deal with various administrative… Show more The Royal Canadian Air Cadets’ marching band program assist youth from ages 12-18 who have a strong interest in music and leadership. As a band officer in charge of a 25 member marching band, I teach the members musical skills, leadership, and teamwork to be a proficient marching band for their local squadron and their community. The band participates in numerous annual community events which require the coordination of the band officer to make it happen. I also deal with various administrative works such as summer camp applications for band cadets as well as planning annual budgets for the band program. Band cadets have the opportunity to ask me for reference letters for their scholarship applications which I submit to recognize their achievements. Show less

Vancouver, Canada Area

• Processing EDI/shipment orders and logistics to deliver the correct goods to its designated location• Preparing daily shortage reports with Microsoft Navision to inform cross-functional departments of sales progress• Coordinating with shipping and warehouse department to ensure correct orders are shipped out in a timely manner• Handling and resolving customer complaints where interpersonal and communication skills are used to secure customer loyalty and ensure… Show more • Processing EDI/shipment orders and logistics to deliver the correct goods to its designated location• Preparing daily shortage reports with Microsoft Navision to inform cross-functional departments of sales progress• Coordinating with shipping and warehouse department to ensure correct orders are shipped out in a timely manner• Handling and resolving customer complaints where interpersonal and communication skills are used to secure customer loyalty and ensure sales are complete Show less

Burnaby, British Columbia

• Design graphical images on various merchandises cater to SFU business students• Work in a design team of 4 to generate ideas for upcoming products that represent the SFU business faculty• Adobe Illustrator and Photoshop programs are used to produce aesthetic images for products being sold• Assist in selling designed products on SFU campus as well as raising awareness of the club