Nhi Ho Email & Phone Number

Ho Chi Minh City, Vietnam

• Proactively managed overdue accounts, closely monitoring payment schedules and initiating follow-up procedures.
• Negotiated tailored payment plans with clients to facilitate debt repayment, achieving a 15% recovery rates with Mass clients and 50% with Premier and Expat clients.
• Maintained precise records of collection activities, documenting each customer interaction to ensure regulatory compliance and support future collections.
• Utilized financial data to identify high-risk accounts, generating reports and actionable insights for senior management to enhance credit recovery strategies.

Ho Chi Minh City, Vietnam

• Delivered satisfying customer service, effectively addressing a range of inquiries, from account information to product details, ensuring a positive customer experience.
• Executed various banking transactions accurately and maintained accurate account records, adhering to all internal banking standards and compliance requirements.
• Developed advanced communication skills and an understanding of customer expectations, enhancing my capacity to support customer needs within different banking operations.

Ho Chi Minh City, Vietnam

• Contributed to the preparation of financial statements, assisting senior accountants with data compilation, analysis and report generation.
• Ensured accuracy in data entry for accounting records, consistently updating and verifying system information to maintain financial integrity.
• Assisted in reconciling accounts, processing invoices and managing vouchers, supporting efficient financial operations and fostering a hands-on understanding of accounting workflows.

• Supported over 20 professors and staff in the Economics-Business department by organizing documents, managing records and ensuring efficient office operations.
• Guided prospective students through the application process and addressed academic inquiries, supporting the university’s recruitment and student services.
• Played an active role in event coordination, managing logistics for academic and student events and overseeing office inventory for a well-supplied and efficient workspace.

Master Of Business Administration - Mba, Business Administration

Bachelor'S Degree, Finance And Banking