Nick is responsible for creating the team to provide the technology platform to support this online financial services company to grow globally.

Resonance Holdings Limited is the investment vehicle for ECKey Limited. In 2011 ECKey Limited moved to the US and rebranded as VizPIN. Resonance Holdings Limited continues as a shareholder of VizPIN Corporation representing the New Zealand shareholders with Nick as its sole director.

An independent member of the Kiwinet Investment Committee

Nick consults to VicLink helping Victoria University commercialise their research and development to foster innovation and entrepreneurialism. This has included mentoring Associate Professor Rhee to win New Zealand's top Research Entrepreneur Award (https://www.victoria.ac.nz/news/2018/07/turning-vision-into-reality).

After my success at transforming CityLink, I was asked to take over the technology teams of the parent company TeamTalk Limited reporting to the board and managing the technical teams across design, development, delivery and operations.

When I joined CityLink was struggling with a number of key strategic questions and declining revenue and market share. CityLink is now a growing fibre and telecommunication infrastructure company with over $6M profit on $13M in revenue from $30M assets in a dynamic and competitive industry. I achieved this turn around by the following steps.• Created organisational vision for significant growth, dispelled stakeholder mistrust and overcame internal barriers to change.• Designed an organisational structure and processes to implement the vision for growing market share.• Identified gaps and deficiencies in staff capabilities and strategically recruited a new management team.• Implemented organisational-wide systems and processes to capture data and analytics at all stages of the business lifecycle to form the foundation of smarter business decision-making.• Expanded the business with targeted product offerings into new market segments.• Dramatically turned around the CityLink company culture, demonstrated by winning New Zealand Most Improved Small Business Workplace for 2014.• Turned the company around with growing new revenue as the model for the wider TeamTalk group.• Total revenue was growing 11% year-on-year in a contracting telecommunications market.

OutSmart runs New Zealand largest online game (SmallWorlds.com) with 45 staff, 15M registered users and 1M monthly active players around the world. Nick was brought on board by Sam Morgan to lead the management team and align all initiatives. Over the next 18 months Nick undertook the following business transformation strategies before handing the management back to the founders of OutSmart. • Worked with the board and investors to clarify the strategic objectives of the company and set the business plan including market opportunities, product development, differentiation and competitor analysis.• Grew revenue by 24% while reducing head count by 30%.• Ran workshops with all stakeholders to define the company’s core values and vision.• Restructured the organisation and clarified the roles and responsibilities.• Implemented a staff performance management and appraisal system.• Implemented performance metrics to become a key part of decision making at all levels within the company.• Took responsibility for the financial planning, resource planning, key product metrics and cash flow forecasts over horizons from one week to five years.• Implemented a process for grass roots ideas to be fostered and developed which then blossom into defined initiatives.• Implemented Generally Accepted Accounting Principles (GAAP) and international tax law for virtual goods.• Provided accurate and timely reporting to the board on the position of the company.• Spoke at international trade shows.• Negotiated equity and debt investment with the existing shareholders and new investors.

(Feb 06 – March 11) ECKey Limited, Founder & Chief ExecutiveECKey (eckey.com) turns your phone into a key using Bluetooth technology. As the Founder and Chief Executive Nick was responsible for all aspects of the business including strategy, shareholder/stakeholder management, financial management and executive recruitment. Nick took an idea and raised the capital to grow all aspects of a research and development focused manufacturing company. In March 2011 Nick moved the company to the US and hired a Paul Bodell as CEO to lead the company forward. The company then rebranded to VixPIN. While Chief Executive Nick's role included• Financial management including P&L, cash flow, recruitment, contract negotiation, stakeholder management.• Raised funding from New Zealand and US investors including Sam Morgan and Stephen Tindall and the Todd Group.• Secured grants from NZTE and FRST.• Numerous speaking engagements and international awards at trade shows.• Negotiated strategic contracts with suppliers and customers. • Defined and presented the company strategy to investors and board of directors.• Secured three international patents

Nick was manager for the delivery of professional services to various clients including Vodafone New Zealand. In this role Nick was responsible for ensuring that Optimation had the capacity, capability and processes to deliver high quality professional services to clients. Example Project(s): • Telecommunications number portability design phase with 25 consultants over 3 months and a budget of 250k. • Establish a strategic IT roadmap and project office with 5 consultants with a budget of 400k.• Implemented a wireless networking solution with 3 consultants over 3 months and a budget of 50k. Key achievements:• Quality assurance standards and processes for all service delivery.• Project Manager on various projects from $10-$250k with team sizes from 3-20. • Line management responsibility for 20 consultants. • Sponsorship of the implementation of support and managed services capabilities• Resource forecasting and allocation

Manager for a team of 10-15 internal resources and external partners responsible for the delivery of a high quality end to end solution for the Vodafone live! customers. The role involved implementing processes and structures to manage six core platforms to improve the overall customer experience. This involved liaising with marketing and operational owners, producing financial and resource plans and initiating multiple million dollar projects to deliver to those business needs. • 10-15 project managers, developers and analysts over 12 months with budget of $1.5 million to release grow Vodafone live! • Improving the end to end quality of Vodafone live from Red to Yellow as defined by the Global Quality Audit. • Defining and implementing a team structure to support the ongoing roadmap of Vodafone live! for across the Pacific region.• Delivery of six new content partner services and one every new handset each month.

Contracted to Vodafone NZ to look after their mobile services offering.

Nick was the project manager for a team of 10-20 developers and analysts delivering Vodafone's global content solutions (Vignette) across multiple countries. The role involved liaising with the commercial and architectural teams to define the scope and timeframes, and using that to identify the required resources. Monitored and reported on progress and risk to the program manager. Responsibilities also included staff mentoring and undertaking performance reviews. Example Project: • 15 developers and analysts over 4 months with budget of $2,000k to develop and release Vodafone live! to 8 countries.Key achievements:• Nick developed and delivered two web and mobile-based solutions for Vodafone Live! which were implemented across five European countries simultaneously within four months. Within one of the countries the solution supports over 70,000 mobile requests from 6000 user per hour.• Nick led the migration of German, Italian and UK web and mobile portals onto the global standard platforms.

Nick was a consulting project manager with Deloitte Consulting in a number of roles including the following.• Office of the Employment Advocate (AUS), Custom Web development • Mighty River Power, Electronic Commerce Strategy• Vodafone New Zealand – Project Management Mentoring • Telecom New Zealand Limited, Online Procurement System• Maritime Safety Authority, Client Server Development