Nic Campos Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Managing a client portfolio for their business travel needs. My work days are Monday-Thursday

Perth, Western Australia, Australia

Perth

Perth, Western Australia, Australia

I am working on the Western Australian Government account, specialising in VIP booking for various departments. • Skills required for this role, include self-ticketing, setting up chargebacks, invoicing and accounting. CTM uses the new versions of Sabre and the Tramada systems, which I have been able to learn and navigate with minimal guidance. • My greatest achievements whilst working at CTM is training the new staff and arrangers on the various systems we use on a day-today basis• I enjoy building strong client relationships, in particular the WA Government travel arrangers. I have developed a good working relationship with the Department of Premier and Cabinet. I manage all booking types and assist with the travel reconciliation where required. I focus on providing exceptional customer service and I have successfully planned and organised business trips for high profile clients including the Premier and delegates.

Perth, Australia

Whilst working at Flight Centre, my greatest achievement is receiving a promotion to assistant manager. Whilst selling travel packages for corporate and retail clients base to fit their desired objectives, I am assisting my manager in building a knowledgable and strong team. Working at my current store, I also give my guidance with coaching and training the new consultants, run regular meetings based around marketing and travel policies and contribute with the financial day to day running of the store. I also planning training meetings, conduct bi-monthly sales reviews and monitoring my competitors. I enjoy creating and maintain relationships with my customers and corporate business accounts and look forward to exceeding their expecations. I strive to hit and grow my monthly sales targets and challenge myself and my colleagues to exceed themselves. I’ve also been recognized regularly shortlisted in the top ten consultants of the WA FCBT Area for my sales.

21 Mends St South Perth

Currently working at Flight Centre, my greatest achievement is receiving a promotion to assistant manager. Whilst selling travel packages for corporate and retail client base to fit their desired needs, I am assisting my manager in building a knowledgable and strong team. I also give my assistance with:- coaching and training the new consultants,- run regular meetings based around marketing and travel policies - assist with the financial day to day running of the store- monitoring my competitors - enjoy fostering relationships with my customers and corporate business accounts.- Always striving to hit and grow my monthly sales targets

Lvl 2 729 Hay St Perth

Working with SME business to assist in the corporate and business travel needs. - Portfolio Building: Sourcing new SME clients to enhance the way they travel- Booking Travel: Assisting already managed clients with their travel needs on a day to day basis

Western Australia, Australia

My most recent role, I’ve been working as a Business Development Manager with Quandoo in Perth. I generate leads for the company by the form of cold calling and walk in to the local cafes and restaurants. I conduct meetings and look to form a partnerships to boost their marketing strategies and bring in new diners. I look to feature them on Quandoo’s app and website, in turn this gives them more marketing in online channels and plus saving the merchant time and money when using our technology. Working in the business to business space, I’ve learn to be more direct, higher level of negotiation skills and work better time management.

Guildford, United Kingdom

• Conduct appraisals and produce development plans for team leader and team members;• Assist the general manager to train, coach mentor and motivate team members• In the general manager’s absence, attend area meetings and feedback any relevant information to the management team and team members• Deal with team member performance issues and escalate where appropriate• Hold pre-session briefings as and when appropriate• Understanding of competitor activities & assist with implementing and driving promotions• Understand the pub’s budget and manage expenditure accordingly• Complete stock count and stock audit• Completion of Rota and staff timetable• Lead by example to ensure that the highest possible levels of customer service are delivered by the team at all times• Service and standards are implemented and adhered to by team.

Perth, Australia

• Customer service management • Meeting required sales targets• Insurance specialist to products provided by Suncorp Metway • Assisting clients their everyday banking needs• Adherence to all policy and procedures regarding the Financial Services Legislation of Australia• Opening of accounts, lending products and credit card products• Recommendations of banking products for clients

Perth, Australia

• Process of Employee contract package • Review of potential employees contract package• Completing calculations of remuneration package to approval• Using Citrix, MS office and Data base

Perth, Australia

Savings and Business SpecialistDuties Include –• Analysis of investments and deposits reports in Branches• Assisting with High Value Client’s, building strong relationships and handling large investments• Liaising with business clients for account and minor lending needs• Monitoring staff processes and providing feedback and coaching• Working with Area and Branch Managers, assisting with general analysis of investments and accounts report, process improvementCustomer Service SpecialistDuties Include –• Customer service management and required sales targets• Insurance specialist to products provided by Commonwealth Bank• Adherence to all lending procedures regarding personal lending and other credit products• Completion of constant contact with clients regarding their everyday banking needs• Adherence to all policy and procedures regarding the Financial Services Legislation of Australia• Opening of accounts, lending products and assisting clients with day to day banking needs• Recommendations of banking products for clients• Set up of the Fremantle Branch internal website, daily updating and communication of internal and external informationArea Relief StaffDuties Include –• Assisting branches with staffing requirements from Customer Service Representative to Customer Service Manager (Acting)• Providing high quality customer service to clients• Providing coaching to new staff members and coaching on specific areas of sales and service (i.e. product training, policy implementation)• Work closely with the Branch Service Manager for South Metro Area for all staffing requirementsCustomer Service RepresentativeDuties Include –• Cash handling• Providing high quality customer service to clients• Branch concierging and meeting of all sales targets• Accountability with all customers and paper work• Daily balancing tasks• Working in a team environment• Working in high pace customer service environment

Bachelor Of Commerce (B.Com.), Marketing/Marketing Management, General And Public Relations

Activities and Societies: Murdoch Business Club Murdoch Events Co-Ordinator and Room Bookings Officer * Studied Marketing Management.

High School, High School/Secondary Diplomas And Certificates

Activities and Societies: * High School Soccer team yr 11 and 12 Completed VET Course in Cert 2 in Information technology